Support » Fixing WordPress » Shortcodes appearing on site

  • Hi, I am having a problem with short codes. I wanted to switch subscription form plugins, from mail chimp to hustle, so I deleted the mail chimp plugin. As soon as I did that, all the short codes on my side (the slider and the subscription forms), disappeared and the short code text appeared instead. I don’t know if I deleted anything by mistake and I can’t figure out what I did wrong. Can anyone please help me out?

    Thanks in advance.

    Nina

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  • Hello Nina, the shortcodes you’re seeing now are probably the ones associated with the mailchimp plugin you were using. When removing a plugin or theme that relies on shortcodes, it will usually leave behind all of the shortcodes on the pages it was used on. Unfortunately, there’s no easy one-click solution to remove them all that I know of at least. You will just need to go to each section of your site that is displaying them and remove them manually.

    Actually the short codes are not of the plugin (Mailchimp) I removed. They are of an other plugin (Hustle). I can’t understand why they stopped working when I removed the mailchimp but I would like them to appear as they are supposed to. Is there maybe something you can think of that may have caused this?

    Thanks

    It is possible that the Hustle plugin integrated your Mailchimp settings when you first activated it. And so when you removed your Mailchimp plugin, the Mailchimp settings the Hustle plugin relied on were then disabled, therefore causing all the disabled shortcodes to appear as text on your site.

    I guess it must be something like that. I have removed both plugins and tried re-installing hustle plugin. The problem still persisted. Is there a way to fix it?

    Thanks

    I would first try to make sure that the reason those shortcodes are appearing in first place is directly related to the Hustle plugin. If so, I would recommend visiting Hustle Plugin Support and the folks over there might be better suited to help you out.

    Hustle Plugin Support Forum: https://wordpress.org/support/plugin/wordpress-popup

    Something that also might be helpful would be if you could provide a screenshot of how your site is displaying these shortcodes and which shortcodes exactly are being displayed.

    If the reason for the shortcodes appearing isn’t directly related to just the Hustle plugin, then there could be any number of reasons why this problem is happening:
    – your theme or other plugins might be interfering with the shortcodes
    – your version of WordPress might not be up to date
    – you might have a spelling mistake/s within your shortcodes
    – your shortcodes might require another associated plugin that isn’t installed/activated yet
    Original resource for this info can be found here.

Viewing 5 replies - 1 through 5 (of 5 total)
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