SHORTCODE WITHOUT PERMISSION

  • hostrun

    (@hostrun)


    3 years, 9 months ago

    Hello!
    Shortcode appears only for employees and administrators. Subscribers are not allowed to view. How to solve this problem?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    3 years, 9 months ago

    Hello @hostrun

    We can see that there are js errors on your support page. Please clear your site cache.
    It may conflict with some other plugin or theme. You can troubleshoot this yourself by disabling all plugins and activating them one by one. This way you will find the plugin causing the conflict. The same applies to the theme, if you didn’t find conflict with any plugin, try changing the theme and if the issue is gone, it is a conflict with your theme. Please note, the theme should not be changed directly on the live server, sometimes you may lose settings.

    If that does not resolve the issue please create a ticket on our support page.

Viewing 1 replies (of 1 total)
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