Support » Theme: OceanWP » Shortcode text showing in dropdown menu

  • moonyg

    (@moonyg)


    Not sure what happened, think it had something to do with editing my categories, but now the shortcode text is showing in my (second level dropdown) menu.

    “Wine Lovers” > “Bottle Tops” > the dropdown is now showing the actual shortcode text.

    Probably something simple but it’s driving me crazy….please help.

    Thank you. 🙂

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Amit Singh

    (@apprimit)

    Hello,

    Try to disable/enable plugin one by one to check for a possible conflict. Did you update the plugins and theme to the latest version?

    moonyg

    (@moonyg)

    Everything is up to date. Tried disabling and re-enabling plugins which didn’t help.

    It’s kind of strange that I have the same set-up with Bar Supplies > Tools, but there the shortcode isn’t showing.

    I have my menu setup by product categories/sub-categories. I have compared the product category pages for “Bottle Tops” and “Bar Tools” side by side, with Elementor both on and off and they both look exactly identical. Not sure what’s going on.

    Amit Singh

    (@apprimit)

    Are you using any plugin for adding shortcode in the menu? Also, I didn’t understand the purpose of adding shortcode in the menu because it looks like the default menu. Can you please explain it so that I can understand it and help you to fix it?

    moonyg

    (@moonyg)

    I’m sorry. The shortcode is pointing to a template which was made with Elementor which is located in the OceanWP Theme Panel > “My Library.”

    As I said, my navigation is made up of product categories and subcategories.

    The shortcode that is showing is pasted into the WooCommerce product subcategory “Bottle Tops” product description box.

    It’s exactly the same scenario as “Tools” under “Bar Supplies.”

    Don’t understand why the shortcode text is showing for one but not the other one.

    Amit Singh

    (@apprimit)

    That’s very odd. Can you try to use ‘Shortcode in Menus’ plugin and check it fixes the issue or not?

    moonyg

    (@moonyg)

    Well, I installed the ‘Shortcode’ plugin….that did nothing.

    So I deleted the ‘Bottle Tops’ product category and recreated it….that worked.
    Then I deactivated the ‘Shortcode’ plugin and it’s still working.

    Don’t know what was wrong, but it’s fixed now. 🙂

    As always, thanks for your help Amit.

    Amit Singh

    (@apprimit)

    Glad to hear that it is fixed!

Viewing 7 replies - 1 through 7 (of 7 total)
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