Title: Shortcode parameters not working
Last modified: August 22, 2016

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# Shortcode parameters not working

 *  Resolved [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * (@tkjohns)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/)
 * Everything is working except the parameters I add to the [faq] shortcode. I’m
   unable to sort or filter the faq list. Currently, I’m using `[faq group="purchasing"]`,
   but all groups display here: [http://shop.benefitevolution.net/mdlive-faq/](http://shop.benefitevolution.net/mdlive-faq/)
 * I’ve deactivated and reactivated the plugin, as well as all of my other plugins
   and my theme in order to check for conflicts.
 * [https://wordpress.org/plugins/arconix-faq/](https://wordpress.org/plugins/arconix-faq/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [John Gardner](https://wordpress.org/support/users/jgardner03/)
 * (@jgardner03)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214038)
 * Hi,
 * Thanks for using my plugin and I apologize for the trouble. It’s very bizarre
   because the sorting and filtering is working on my demo site: [http://demo.arconixpc.com/faq-test/](http://demo.arconixpc.com/faq-test/)
 * Just for grins and giggles, can you let me know what happens if you use the following
   shortocde?
 *     ```
       [faq skip_group="true"]
       ```
   
 *  Thread Starter [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * (@tkjohns)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214052)
 * Thanks for the quick reply. I replaced the shortcode with the one you provided,
   and the page renders exactly as it did before.
 *  Plugin Author [John Gardner](https://wordpress.org/support/users/jgardner03/)
 * (@jgardner03)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214054)
 * At this point there’s not much more troubleshooting I can do from outside your
   install. If you’d be willing, I’d like to log in to your WordPress admin and 
   see if I can figure out what’s going on. If that’s OK, could you create an admin
   user with the e-mail john [at] arconixpc.com?
 *  Thread Starter [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * (@tkjohns)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214076)
 * That would be very helpful, thanks. 🙂 Should be in your email.
 *  Plugin Author [John Gardner](https://wordpress.org/support/users/jgardner03/)
 * (@jgardner03)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214097)
 * I’m totally stumped. I’ve never run into a situation where the parameters aren’t
   being processed.
 * I didn’t want to mess around too much because it appears to be a live e-commerce
   site, but have you tried disabling all the other plugins and then switching to
   the TwentyTwelve theme to see if the issue persists? If it’s fixed after doing
   that, first switch on the theme, then check the FAQ page, then turn on each of
   the plugins one at a time, checking the FAQ page after each one to see if we 
   can figure out where the problem is. My guess is there’s some kind of conflict
   somewhere, but I couldn’t really tell.
 *  Thread Starter [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * (@tkjohns)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214213)
 * Yes, I turned off all of the other plugins and switched to one of the default
   themes. This site isn’t technically launched yet, and we’ll be using another 
   domain when it is, so we can do some tinkering.
 *  Plugin Author [John Gardner](https://wordpress.org/support/users/jgardner03/)
 * (@jgardner03)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214215)
 * I’ve eliminated my FAQ plugin as the source of the trouble… I installed another
   one of my plugins (arconix shortcodes, to be exact) and tried that without any
   additional success. I also tried adding a couple WooCommerce shortcodes as well
   and didn’t get anywhere.
 * At this point I have nothing. I know the issue isn’t with my plugins or WooCommerce.
   What I don’t know is what’s causing the WordPress to ignore the parameters. Unfortunately
   I don’t even know where to suggest looking. Perhaps copying over the source files
   again for WordPress?
 *  Thread Starter [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * (@tkjohns)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214216)
 * Thanks, John. I’ll try that and let you know what happens.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Shortcode parameters not working’ is closed to new replies.

 * ![](https://ps.w.org/arconix-faq/assets/icon-256x256.jpg?rev=3050529)
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 * 8 replies
 * 2 participants
 * Last reply from: [tkjohns](https://wordpress.org/support/users/tkjohns/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/shortcode-parameters-not-working/#post-5214216)
 * Status: resolved