Title: Shortcode out issues
Last modified: January 14, 2023

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# Shortcode out issues

 *  Resolved [arumgeorge](https://wordpress.org/support/users/arumgeorge/)
 * (@arumgeorge)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/shortcode-out-issues/)
 * Hey Jordy
   I sent you a message about this on your website contact form, and then
   read the guidance above and felt like a complete idiot, so apologies for raising
   my issue in the wrong way.Ok so with that out of the way, my issue is this.I 
   am having difficulty with how the shortcode for chatbot displays or outputs the
   ai name, placeholder and button text.If I copy and paste the example shortcode
   from your website it displays correctly, but if change anything or indeed write
   my own then it doesn’t display properly.What happens:
    - The ai name, Placeholder, button text gets a “ at the beginning
    - It only outputs the first word, enter a character space and it won’t show 
      any text beyond that space.
    - Or it reverts to the defaults.
 * I have also tried this on a fresh install of WordPress and get the same result.
   
   Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/shortcode-out-issues/#post-16373296)
 * Hi [@arumgeorge](https://wordpress.org/support/users/arumgeorge/),
 * Can you make a screenshot of your shortcode? Yeah, I said screenshot 🙂 There
   is a reason, I want to check if you use the right quotes… there is often an issue
   with shortcodes and quotes.
 *  Thread Starter [arumgeorge](https://wordpress.org/support/users/arumgeorge/)
 * (@arumgeorge)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/shortcode-out-issues/#post-16373314)
 * No need for screenshots!
   You have cracked it already 😁</img>I went and changed
   the quotation mark settings on my Mac, replaced those in the shortcode and tada,
   problem gone!Someone has been messing with my Mac it seems 😭</img>

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcode out issues’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
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 * 2 replies
 * 2 participants
 * Last reply from: [arumgeorge](https://wordpress.org/support/users/arumgeorge/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/shortcode-out-issues/#post-16373314)
 * Status: resolved