Support » Plugin: Mongoose Page Plugin » Shortcode not working in a page

  • Resolved MissTT

    (@misstt)


    Hi there,
    I’ve added the shortcode to a page but it’s not displaying – I can see the code is there if I inspect but it’s not displaying anything on screen – can you please help?

    URL can be provided privately.

    Many thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @misstt,

    The most common cause of this issue is pages having audience restrictions. Please make sure your page doesn’t have any audience restrictions as Facebook will not allow it to be embedded if it does.

    If you have removed the audience restrictions and it’s still not working feel free to email me at plugins [at] cameronjonesweb.com.au

    Thanks

    Hi Cameron,

    I assume you are referring to the Facebook page having audience restrictions and not the website page that the shortcode is on?

    Details of how to remove the restrictions would be helpful thank you.

    Many thanks.

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @misstt,

    Yes, the Facebook page.

    This help article should be able to point you in the right direction: https://www.facebook.com/help/778445532225441?helpref=related

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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