Title: Shortcode not working, confusing options
Last modified: November 20, 2016

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# Shortcode not working, confusing options

 *  Resolved [Uriahs Victor](https://wordpress.org/support/users/uriahs-victor/)
 * (@uriahs-victor)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/)
 * Thanks for the great plugin, it worked just fine before but now all that shows
   is a shortcode, please see here:
 * [http://prntscr.com/d9n2by](http://prntscr.com/d9n2by)
 * I went to “Technical” to try to turn it on but knowing when the option is on 
   and off is VERY confusing, I advise you guys to think of a better UX design for
   this, radio buttons with Off and On would be more UX friendly than what you currently
   have so please consider this.
 * This is what I have now:
 * [http://prntscr.com/d9n4lv](http://prntscr.com/d9n4lv)
 * I have the menu set to only appear at 414px but it shows the shortcode on desktop
   and on mobile it’s also just the shortcode.
 * Working from localhost, this worked till I updated 2.8.7 to latest version

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Uriahs Victor](https://wordpress.org/support/users/uriahs-victor/)
 * (@uriahs-victor)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/#post-8460189)
 * Figured it out, there was major update in the shortcode args so had to replace
   with the correct shortcode.
 * The issue with knowing when an option is off and on still exists so please consider
   this.
 *  Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/)
 * (@responsivemenu)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/#post-8460191)
 * Hey there,
 * As per the upgrade notes the Shortcode has been changed to responsive_menu (underscore
   instead of the hyphen) since the version 3 release for better WordPress compatibility,
   as such please update the shortcode and all will be fine.
 * I am not sure about the UX issue as this is the first I have heard of anyone 
   having a problem with it. It is very simple and I went through many iterations
   of the best usability and this was decided as the best version.
 * If it says ON then it is on and if it says OFF then it is off and is also colour
   coded for green being on and red being off. I’m not sure how to make it anymore
   user friendly than that but if you have any ideas I’m more than willing to listen
   to them.
 * Hope that helps!
 *  Thread Starter [Uriahs Victor](https://wordpress.org/support/users/uriahs-victor/)
 * (@uriahs-victor)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/#post-8460199)
 * “On” can also mean “Click to turn on” and “Off” can also mean “Click to turn 
   off” currently you have it vice versa. Different devs use this differently so
   someone coming from other plugins would have a totally backwards mentality.
 * Maybe you can add a little JS to:
 * -Show a tooltip on hover saying the current state
    -Add a toast when the option
   is clicked saying it’s state
 * Or you can simply just add some html next to the option and replace it with JS
   when the sate is changed
 *  Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/)
 * (@responsivemenu)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/#post-8460255)
 * Hey there,
 * Thanks for the useful ideas, I will surely take these on board and take another
   look at it for the next release.
 * Thanks again and have a great weekend!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Shortcode not working, confusing options’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [responsivemenu](https://wordpress.org/support/users/responsivemenu/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-confusing-options/#post-8460255)
 * Status: resolved