Title: Shortcode not working.
Last modified: August 21, 2016

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# Shortcode not working.

 *  Resolved [blerkywp](https://wordpress.org/support/users/blerkywp/)
 * (@blerkywp)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/shortcode-not-working-48/)
 * Hi,
 * For some reason, the shortcodes for Visualizer are not working for me. Other 
   plugins’ shortcodes work just fine, but not Visualizer’s.
 * To rule out some usual suspects:
 * – Running a Gantry site. It appears that I do not need to use <?php wp_footer();?
   > in the footer. [[support here](http://www.rockettheme.com/forum/gantry-for-wordpress/196283)]
   –
   Just incase, I also tried putting <?php wp_footer(); ?> into the footer above
   </body>. This had no effect. – I do not have W3 Total Cache plugin installed.
 * Interestingly, after I created my first chart, I pushed insert into post and 
   the plugin automatically put the full script into the post. Worked like a charm,
   looked lovely. After that, the plugin only allows me to use shortcodes, none 
   of which work.
 * Any ideas?
 * Great looking plugin. Very hopeful I can get it to work.
 * [https://wordpress.org/plugins/visualizer/](https://wordpress.org/plugins/visualizer/)

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 *  [Tux Kapono](https://wordpress.org/support/users/tux-kapono/)
 * (@tux-kapono)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-48/page/2/#post-4619373)
 * Yep, that’s what I paid ticket will do 🙂 Still got some bugs to work out beyond
   that, but we got it working and I’ll post what was done here as soon as my developer
   explains it all.
 *  [Tux Kapono](https://wordpress.org/support/users/tux-kapono/)
 * (@tux-kapono)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-48/page/2/#post-4619374)
 * Yep, they updated the wp-content/plugins/gantry/gizmos/compatibility.php file,
   and it now works great! That’s all it was.
 *  [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * (@madpixels)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-48/page/2/#post-4619375)
 * Hurrah! 🙂

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The topic ‘Shortcode not working.’ is closed to new replies.

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 * 18 replies
 * 3 participants
 * Last reply from: [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/shortcode-not-working-48/page/2/#post-4619375)
 * Status: resolved