Title: Shortcode not working
Last modified: December 1, 2020

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# Shortcode not working

 *  Resolved [mstudioIL](https://wordpress.org/support/users/mstudioil/)
 * (@mstudioil)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-364/)
 * The shortcode is not generate, it stay as shortcode text, the plugin is active
   
   What is wrong? I working with Avada theme and using code block Also the text 
   editor is not showing the plugin icon to insert the video. I protect the file
   in the media. this can be a problem?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-364/#post-13733194)
 * Hi [@mstudioil](https://wordpress.org/support/users/mstudioil/),
 * Thanks for reaching out to us.
 * To assist you better, may we know which shortcode you’re referring to and how
   you embed them into your content?
 * You’re using our PDA Lite/Free version, aren’t you?
 * You may want to drop the information to our email at hello(at)preventdirectaccess.
   com for a faster response from our team.
 *  Thread Starter [mstudioIL](https://wordpress.org/support/users/mstudioil/)
 * (@mstudioil)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-364/#post-13733666)
 * Thanks, I sent you an email

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcode not working’ is closed to new replies.

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## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 2 replies
 * 2 participants
 * Last reply from: [mstudioIL](https://wordpress.org/support/users/mstudioil/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/shortcode-not-working-364/#post-13733666)
 * Status: resolved