Hi @snowdriftrebeccanathan ,
Thanks for reaching out – We’d like to take a closer look at the details with you there!
We’ve had a look at link you have provided and the form there appears to be working as expected.
Would you be able to elaborate on ‘Shortcode not working’ a little more?
If any of the information is account specific, please feel free to reach out directly via the ‘Contact Support’ here – https://help.campaignmonitor.com/ (You can mention this is for the Campaign Monitor for WordPress team).
Thanks and hear from you soon!