Title: Shortcode not working
Last modified: August 30, 2018

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# Shortcode not working

 *  Resolved [steffykieu](https://wordpress.org/support/users/steffykieu/)
 * (@steffykieu)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/)
 * I placed the shortcode [shop-page-wp] on my page, but when I go to view the page,
   I get an error message saying “no products were found matching your selection.”
   I have 5 products added so far. The plug-in seems to be working fine on the sidebar
   widget, but the products aren’t showing on a full page.
 * I tried to go on shoppagewp.com to view support documentation, but the website
   is not secure…”This website may be impersonating shoppagewp.com to steal your
   personal and financial information. You should go back to the previous page.”
 * Can someone please help me?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [leonmagee](https://wordpress.org/support/users/leonmagee/)
 * (@leonmagee)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10644278)
 * Hi [@steffykieu](https://wordpress.org/support/users/steffykieu/), can you send
   us the URL of the page where you are trying to output the product grid?
 * I’m able to access [https://shoppagewp.com](https://shoppagewp.com) fine without
   seeing an error. Maybe try a different browser?
 * Thanks
 *  [sarajulrich](https://wordpress.org/support/users/sarajulrich/)
 * (@sarajulrich)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10644933)
 * I am also having trouble with this. No products are showing up on my shop page.
   It keeps on showing that nothing was found.
 *  [sarajulrich](https://wordpress.org/support/users/sarajulrich/)
 * (@sarajulrich)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10645273)
 * To clarify – products are showing up in the primary side bar as well as in posts
   where I paste the short code with a category. I have a shop page (saraulrich.
   com/shop) that has the short code pasted within but no products are found.
 *  Thread Starter [steffykieu](https://wordpress.org/support/users/steffykieu/)
 * (@steffykieu)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10645503)
 * Hi Leo,
    My shop page is [http://www.wildearthling.com/shop](http://www.wildearthling.com/shop)
 *  Plugin Author [leonmagee](https://wordpress.org/support/users/leonmagee/)
 * (@leonmagee)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10646924)
 * The ‘no products were found matching your selection’ message is coming from the
   Woocommerce plugin, not the Shop Page WP plugin. Woocommerce might override the
   content of a page with ‘shop’ as its title or slug when active.
 * Are you using Woocommerce for anything? If not, then deactivating it should solve
   the issue.
 * If you still need to use it then I would suggest trying a page with a different
   slug and/or title to see if that works.
 *  Thread Starter [steffykieu](https://wordpress.org/support/users/steffykieu/)
 * (@steffykieu)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10647212)
 * I deactivated WooCommerce and created a new page with a different slug.
 * It works now! Thank you 🙂
 *  Plugin Author [leonmagee](https://wordpress.org/support/users/leonmagee/)
 * (@leonmagee)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10647362)
 * That’s good to hear! I think it would probably work with the old slug if WooCommerce
   wasn’t active.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/shop-page-wp/assets/icon-256x256.png?rev=1621159)
 * [Shop Page WP](https://wordpress.org/plugins/shop-page-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shop-page-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shop-page-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/shop-page-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shop-page-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shop-page-wp/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [leonmagee](https://wordpress.org/support/users/leonmagee/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/shortcode-not-working-259/#post-10647362)
 * Status: resolved