Title: shortcode not interpreted in view_in_browser
Last modified: January 3, 2021

---

# shortcode not interpreted in view_in_browser

 *  [cpietquin](https://wordpress.org/support/users/cpietquin/)
 * (@cpietquin)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-interpreted-in-view_in_browser/)
 * Hello,
 * I’ve just notice that shortcode used as explained in documentation [https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes](https://kb.mailpoet.com/article/215-personalize-newsletter-with-shortcodes)
   does not provide expected result in view_in_browser endpoint.
 * I’m expecting to see “Bonjour cher membre,” when user isn’t authenticated but“
   Bonjour [subscriber:firstname | default:cher membre],” is displayed.
 * I’m using MailPoet version Version 3.56.2
    I’ve observed the issue in Chrome 
   and Firefox, but I’m not sure this is a browser issue.
 * Notes:
    - When I’m authenticated on wordpress administration page, the same URL properly
      shows me “Bonjour Christophe,” this issue seems to only appear when user isn’t
      connected.
    - I’m pretty sure this worked properly with previous versions of MailPoet. At
      least I’ve seen it working fine in Septembre or October.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshortcode-not-interpreted-in-view_in_browser%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘shortcode not interpreted in view_in_browser’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 0 replies
 * 1 participant
 * Last reply from: [cpietquin](https://wordpress.org/support/users/cpietquin/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-interpreted-in-view_in_browser/)
 * Status: not resolved