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WordPress-to-lead for Salesforce CRM
Shortcode not displaying form (4 posts)

  1. sara.dalzell
    Member
    Posted 1 year ago #

    I believe I have followed all the instructions accordingly and have put the shortcode:

    [salesforce form="1"]

    onto my page. However, no form is being displayed.

    I have checked everything I can think of and am at a loss as to why the form isn't display.

    I'd appreciate your help.

    Thanks

    Sara

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Can I get a link to the page?

    What is displaying on the page where you entered the short code?

    What theme are you using?

    Do you have a form with the ID of 1?

    If you switch to a default theme (one that came with WordPress) and enter just that shortcode on an otherwise empty page, does it work?

  3. sara.dalzell
    Member
    Posted 1 year ago #

    Thanks for coming back to me.

    The website is still on the testing environment but I will link if not sorted when we go live next week.

    This is the link to the theme and I do have a form with an ID of 1

    http://themeforest.net/item/udesign-wordpress-theme/253220

    The shortcode is doing something to the page as I loose all the sidebars and footer information that is part of the page set up.

    We also have a live site (which this site is replacing) which has an integrated Salesforce form - would this be the problem, that 1 Salesforce account can't link to 2 websites at once?

    Thanks

    Sara

  4. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    The shortcode is doing something to the page as I loose all the sidebars and footer information that is part of the page set up.

    Try switching to a default theme (2011 or 2012), if that fixes it, the issue is with the theme, which I can’t help you with.

    If it breaks in the default theme... let me know,

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