Support » Plugin: Shortcode in Menus » Shortcode not “clickable” on mobile

  • RGAdmin


    Happy to provide a test login privately, since behavior only appears in logged-in state.

    For logged-in users, we use a shortcode in the main nav that retrieves their Memberpress user name. It works perfectly on the desktop. But on mobile, that shortcode appears but is no longer clickable, so the related sub-menu is never activated. Other shortcodes that generate a link do work in the menu.

    Appreciate your help.

    The page I need help with: [log in to see the link]

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  • achaw


    Hi were you able to resolve this issue? I am having the same issue currently

    • This reply was modified 4 weeks ago by achaw.
    Plugin Author Gagan Deep Singh


    @achaw It would have been better if you would have created another topic, because, even though it might seem to you its a similar issue, things can be different.

    I’ll need the following things in order to be able to debug the issue:
    1. WordPress version
    2. Theme being used
    3. What shortcode you’re trying to use in menu?
    4. Active plugins list
    5. If possible, can you please provide the URL where you’re having the issue?

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