H Brio39,
Thanks for hopping in the forum. To find the best way to customize the shortcode on your site, we will need a little more information. Can you send a link to the page that has the shortcode? Also are you trying to change the overall height of the form or the padding between the elements? The form should only take up enough space to fit the input fields and labels.
You might want to checkout the css cheatsheet in the plugin settings for the best way to customize the form.
We look forward to hearing from you!
-mc_d
Thread Starter
brio39
(@brio39)
I want it more condensed so all the elements are together and at the top of the page.
Thread Starter
brio39
(@brio39)
Hey brio39,
Thanks for the link!
After taking a look, it appears the issue is because the shortcode for the form is in the page within a <pre> and <code> tag.
So it’s effectively looking like this:
<pre>
<code>
[mailchimpsf_form]
</code>
</pre>
Being contained within those <code> and <pre> tags seems to be throwing things off. As a fix, if you can edit the content area in WordPress and make sure to click on the “text” tab in the page while editing content in order to remove everything and have only the shortcode present as plain text, that should do the trick if those tags are being added within your editable content area. Removing those tags is key. Once they’re gone, things will condense back to normal!
-Gabe
