Title: Shortcode is missing poster image
Last modified: November 16, 2016

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# Shortcode is missing poster image

 *  Resolved [studioheads](https://wordpress.org/support/users/studioheads/)
 * (@studioheads)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/shortcode-is-missing-poster-image/)
 * When ever I add media and insert post my video short code is missing a poster
   image therefore i have to manually set a featured image . [KGVID]example[/KGVID]
 * Is there FIX?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/shortcode-is-missing-poster-image/#post-8444504)
 * In most situations there’s no need to manually set the poster attribute in the
   shortcode. The plugin usually gets that information from the video attachment’s
   metadata. What’s your workflow for creating/setting the poster image? If you 
   don’t add the poster attribute to the shortcode does the plugin not load the 
   poster image you’ve set in the attachment details? That’s how it’s supposed to
   work, so if it’s not doing that, there’s another problem.
 *  Thread Starter [studioheads](https://wordpress.org/support/users/studioheads/)
 * (@studioheads)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/shortcode-is-missing-poster-image/#post-8445030)
 * I apologize I just had to tinker with some settings on the settings page of the
   plugin .
    these settings seem to work and auto adds the featured image
 * unchecked ‘featured image’
    change attachment page to video only unchecked ‘Enable
   in-browser thumbnails:’

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcode is missing poster image’ is closed to new replies.

 * ![](https://ps.w.org/video-embed-thumbnail-generator/assets/icon.svg?rev=2965979)
 * [Videopack](https://wordpress.org/plugins/video-embed-thumbnail-generator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-embed-thumbnail-generator/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [studioheads](https://wordpress.org/support/users/studioheads/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/shortcode-is-missing-poster-image/#post-8445030)
 * Status: resolved