Title: Shortcode Doesn't Work
Last modified: August 30, 2016

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# Shortcode Doesn't Work

 *  Resolved [edna.alfaro](https://wordpress.org/support/users/ednaalfaro/)
 * (@ednaalfaro)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/)
 * Hi, I used the shortcode found in FAQ and it does not work:
 * [http://dev.pretendcity.org/contact-us/](http://dev.pretendcity.org/contact-us/)
 * Please let me know if there is another shortcode or how to fix this issue. Thanks
 * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676648)
 * Hello Edna,
 * Can you please let me know where exactly you have placed our shortcode? I was
   not able to see it on the page you referred. Secondly when you say it does not
   work, do you mean the form is not displayed or form is not submitted?
 *  Thread Starter [edna.alfaro](https://wordpress.org/support/users/ednaalfaro/)
 * (@ednaalfaro)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676707)
 * Hi,
 * Sorry removed the shortcode because it wasn’t working. Here it is now again on
   the page:
    [http://dev.pretendcity.org/contact-us/](http://dev.pretendcity.org/contact-us/)
 * It’s located under the “Donate Today” button
 * And it doesn’t work as the form is not displayed at all.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676708)
 * Hello Edna,
 * Are you using some kind of Page builder tool? If yes can you try adding our shortcode
   by going to your default WordPress editor?
 *  Thread Starter [edna.alfaro](https://wordpress.org/support/users/ednaalfaro/)
 * (@ednaalfaro)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676709)
 * Yes, the theme I’m using uses a page builder tool.
 * Here’s a test page where I just used wordpress’s default editor:
    [http://dev.pretendcity.org/test/](http://dev.pretendcity.org/test/)
 * It still doesn’t show up as a form.
 * Also, I have used other shortcodes in the page builder tool and they have worked.
 * Thanks
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676710)
 * Hello Edna,
 * I checked your source code and it does not look like if you even have installed
   and activated our plugin. Please go to the “Plugins” page and check if you have
   a plugin named “MailChimp for WordPress” version 2.3.17 installed and activated.
   If you share a screenshot of your plugins page I could take a look too.
 *  Thread Starter [edna.alfaro](https://wordpress.org/support/users/ednaalfaro/)
 * (@ednaalfaro)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676711)
 * Oh my goodness, what an oversight..I thought this was a different Mailchimp plugin
   that I was using. Apologies 🙂
 * It works!
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676712)
 * Hey Edna,
 * No issues. I’m glad it’s sorted now. Please feel free to create a new support
   request if you run into any other issues.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shortcode Doesn't Work’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
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 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 7 replies
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-doesnt-work-24/#post-6676712)
 * Status: resolved