Support » Plugin: Download Monitor » Shortcode doesn't seem to work

  • Resolved Geo

    (@gzaros)


    Hey there,
    I am having trouble and I am not sure why.
    I’ve created a downloadable pdf file and the shortcode for it is [download id=”3953″]
    ( yet I noticed that on the Downloadable files/Version it states #3956…
    I don’t know if this is the problem)
    Anyway when I try to add the shortcode to the post ( via the insert download button on my theme ) I get to choose the download ( #3956) but is just inserts the shortcode as text.
    The settings I’ve been using is default except for:
    template : button (checked every one but the problem remains )
    Download Log : enable and
    No access Page : my no access page

    Any help would be appreciated
    regards

    https://wordpress.org/plugins/download-monitor/

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  • Update:
    had to perform a restoration cause I had a general issue with shortcodes.
    Now the shortcodes appear to work just fine but another issue has emerged!

    Although a non-logged in user sees the button and is redirected to my no-access-page attempting to download , when a logged in user tries to download the file I get a page not found error!
    Any ideas on that?

    Update and fix:
    My wordpress installation is in domain.com/wordpress
    and my url is in domain.com
    So the plugin tried to fetch the links from domain.com/download with no success!
    So all I had to do was change the endpoint to wordpress/download
    and it seems to work just fine for now.

    Leaving this here in case anyone steps on something like this

Viewing 2 replies - 1 through 2 (of 2 total)
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