Title: Shortcode does NOT work
Last modified: August 20, 2016

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# Shortcode does NOT work

 *  Resolved [williamswartwerkcom](https://wordpress.org/support/users/williamswartwerkcom/)
 * (@williamswartwerkcom)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/)
 * I added the shortcode and when you click on it, it links to the same page and
   NO gallery appears.
 * [http://wordpress.org/extend/plugins/reflex-gallery/](http://wordpress.org/extend/plugins/reflex-gallery/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * (@hahncgdev)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203684)
 * Please send the URL to the page with the issue.
 * THX!
 *  [da23ad](https://wordpress.org/support/users/da23ad/)
 * (@da23ad)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203760)
 * Hi…. same for me, I have created a gallery and added a picture to it … when I
   preview or view the page, I see the thumbnail but when I click on it , nothing
   happens… hahncgdev, what is your email address please ? I dont wanna post my 
   website URL here…
 *  [da23ad](https://wordpress.org/support/users/da23ad/)
 * (@da23ad)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203762)
 * I just tried Easy Gallery …. same thing…
 *  [transistar](https://wordpress.org/support/users/transistar/)
 * (@transistar)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203765)
 * Yup I got the same thing with Reflex Gallery Pro.
 * Thumbnail wouldn’t resize to image size specified and when clicked on no popup
   displayed – page would do nothing.
 * When checking through Firebug there seemed to be a 404 request error with the
   PrettyPhoto JS script, wasn’t found.
 * Have now reverted back to Easy Gallery Pro – which is working fine, but not on
   mobile devices, which is quite important.
 * Any info you could offer in how to fix this would be great!
 * Thanks
 *  Plugin Author [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * (@hahncgdev)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203806)
 * I have found the issue that is causing this problem and have made the bug fix
   on the Pro version already. The issue is that the folder containing the prettyPhoto
   scripts is all lower case (/prettyphoto/), but is referenced in the code as ‘/
   prettyPhoto/’. Some hosting providers have a problem with the different casing,
   while others do not. I will make this update to the repository version very soon.
 *  [juiceSoup](https://wordpress.org/support/users/juicesoup/)
 * (@juicesoup)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203807)
 * I just changed the file name in folder “reflex-gallery” from prettyphoto to prettyPhoto
   in FileZilla. Fixed.
 *  [JimmyMino](https://wordpress.org/support/users/jimmymino/)
 * (@jimmymino)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203808)
 * Hey all.. having the same issue. I changed the name of the folder in my bluhost
   directory, i changed the image ration in the ‘Edit Gallery’ section, and I even
   changed it in the default settings… still shows up as a large image on my page.
 * Is this something that can be handled via html code?
 *  Plugin Author [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * (@hahncgdev)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203810)
 * This issue has been resolved in version 1.4
 *  [JimmyMino](https://wordpress.org/support/users/jimmymino/)
 * (@jimmymino)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203812)
 * thanks hahncgdev… how do I download/update the pluging to 1.4? How can I check
   what version I have? Im a bit new to wordpress and development so i appreciate
   the support.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Shortcode does NOT work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/reflex-gallery.svg)
 * [ReFlex Gallery » WordPress Photo Gallery](https://wordpress.org/plugins/reflex-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/reflex-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/reflex-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/reflex-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/reflex-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/reflex-gallery/reviews/)

 * 9 replies
 * 6 participants
 * Last reply from: [JimmyMino](https://wordpress.org/support/users/jimmymino/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/shortcode-does-not-work-1/#post-3203812)
 * Status: resolved