Title: Shortcode displaying wrong event hours
Last modified: June 21, 2022

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# Shortcode displaying wrong event hours

 *  [nendaraq](https://wordpress.org/support/users/nendaraq/)
 * (@nendaraq)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/)
 * So i´m using your extension called: [Formatted Event Date Shortcode](https://theeventscalendar.com/extensions/formatted-event-date-shortcode/)
   because I want to display an event hour in a certain landing page.
 * The issue is that I´ve already set the same timezone for all the web and plugin
   event (America/Bogota) but when I use the shortcode `[tribe_formatted_event_date
   id=17413 format="g:i a"] - [tribe_formatted_event_date id=17413 format="g:i a"
   start_end="end"]` it appears 1:00 p.m – 3:00 p.m (instead it should appear 8:
   00 a.m -10:00 am)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Erica](https://wordpress.org/support/users/eeide/)
 * (@eeide)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15762324)
 * Hi [@nendaraq](https://wordpress.org/support/users/nendaraq/),
 * Thanks for bringing this to our attention! I’m able to replicate this behavior
   on my end, so it looks like that extension needs an update and/or bug fix.
 * Our devs are hard at work getting our upcoming 6.0 release ready, so I can’t 
   give an estimate on when the update will be available. However, we’ll notify 
   you here once it has been released! 😀
 * Thank you,
    Erica
 * ________________________
 * Internal Bug Ticket Reference:
    EXT-287
    -  This reply was modified 3 years, 10 months ago by [Erica](https://wordpress.org/support/users/eeide/).
 *  Thread Starter [nendaraq](https://wordpress.org/support/users/nendaraq/)
 * (@nendaraq)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15764673)
 * Thank you Erica for your answer. Hope it can be updated/fixed soon.
 *  Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * (@abzlevelup)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15766265)
 * Hi [@nendaraq](https://wordpress.org/support/users/nendaraq/), we already added
   your case to the internal bug ticket and shared the information you provided 
   with our team. Appreciate you, bringing this to our attention.
 * We don’t have a time estimate, but you’ll be notified with a reply in this ticket
   when there are any updates.
 * Hang tight for now. While waiting, we do appreciate separate cases per topic,
   as it helps us process and track support issues more efficiently. So if you require
   other assistance on another topic, please feel free to open a new support case.
 * Best,
    Abz
 * ________________________
 * Internal Bug Ticket Reference:
    EXT-287
 *  Thread Starter [nendaraq](https://wordpress.org/support/users/nendaraq/)
 * (@nendaraq)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15899223)
 * Hello [@abzlevelup](https://wordpress.org/support/users/abzlevelup/) thank you
   for your response. Still waiting. I really need this to be fixed.
 *  Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * (@abzlevelup)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15909909)
 * Hi [@nendaraq](https://wordpress.org/support/users/nendaraq/), appreciate the
   follow-up here. I am unable to provide you with an exact date for when this bug
   will be fixed. However, we will notify you in this thread whenever we are able
   to release a fix for this one.
 * Thanks for your patience.
 * Best,
    Abz

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Shortcode displaying wrong event hours’ is closed to new replies.

 * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440)
 * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/)
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## Tags

 * [hour](https://wordpress.org/support/topic-tag/hour/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)
 * [timezone](https://wordpress.org/support/topic-tag/timezone/)

 * 5 replies
 * 3 participants
 * Last reply from: [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/shortcode-displaying-wrong-event-hours/#post-15909909)
 * Status: not resolved