Title: Shortcode cloudwok not generating
Last modified: September 1, 2016

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# Shortcode cloudwok not generating

 *  Resolved [izabelleke](https://wordpress.org/support/users/izabelleke/)
 * (@izabelleke)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/shortcode-cloudwok-not-generating/)
 * Hello,
    Although I followed all steps as described, I am unable to generate a
   shortcode. I have read a former post about this here, and have used the correct
   WokID. If I press SAVE after embedding the HTML text into the text area, it won’t
   generate the shortcode. I used the old method (as you mentioned in the other 
   support post) of [cloudwok wok_id=”YOUR_WOK_ID”], of course with the correct 
   WokID, and it seems to be able to upload files into the correct dropbox file,
   but I can’t personalize any features of your plugin.
 * Please let me know how to generate a correct shortcode to copy to a page on my
   website.
 * Regards, Izabella
 * [https://wordpress.org/plugins/cloudwok-file-upload/](https://wordpress.org/plugins/cloudwok-file-upload/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [markusklems](https://wordpress.org/support/users/markusklems/)
 * (@markusklems)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/shortcode-cloudwok-not-generating/#post-7607033)
 * Hi Izabella,
 * sorry for the late reply… The new way of embedding the plugin (with more customization)
   requires access to your WordPress MySQL database (to create a cloudwok table 
   where the embed code is stored and retrieved from). In some WordPress installations,
   unfortunately, plugins cannot access the WordPress database to create a new table.
   In this case, you could only check if you can change the table permissions (make
   it read/writable) or use the old way of embedding.
 * Best regards,
 * Markus

Viewing 1 replies (of 1 total)

The topic ‘Shortcode cloudwok not generating’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/cloudwok-file-upload_297086.svg)
 * [CloudWok File-Upload](https://wordpress.org/plugins/cloudwok-file-upload/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudwok-file-upload/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cloudwok-file-upload/)
 * [Active Topics](https://wordpress.org/support/plugin/cloudwok-file-upload/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cloudwok-file-upload/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cloudwok-file-upload/reviews/)

## Tags

 * [file upload](https://wordpress.org/support/topic-tag/file-upload/)
 * [generate](https://wordpress.org/support/topic-tag/generate/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 1 reply
 * 2 participants
 * Last reply from: [markusklems](https://wordpress.org/support/users/markusklems/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/shortcode-cloudwok-not-generating/#post-7607033)
 * Status: resolved