• Resolved miracle1977

    (@miracle1977)


    I had to recover my website and restore it and now the shortcode is present on all pages and posts but it doesn’t show when I go to my website. Please help.

    The page I need help with: [log in to see the link]

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  • Plugin Author Suplugins

    (@suplugins)

    Hello!
    We’re unable to replicate this issue. Shortcodes appear to work correctly.
    Did you lose any data when restoring your website? Are all buttons saved and available in the “Reveal Button” menu section?
    If you’ve lost content or if your WordPress installation is not working correctly after you’ve had to recover and restore your website, you might be able to get assistance from your hosting provider to get your website back up and running correctly.

    Thread Starter miracle1977

    (@miracle1977)

    Hello.

    I found the problem. I deactivated and reactivated other plugins until the the reveal button plugin started working again. So this is what I found… I had already deactivated the culprit plugin because I was told my website was slow due to having too many plugins activated at once. When I reactivated the Better Find And Replace plugin everything worked again. Just to check I did it again and that plugin is the culprit. I contacted the plugins manufacturer about deleting it properly but haven’t received a response yet. I would like to delete the plugin and fix or delete any left over code that was messed up on my website. I just don’t know how.

    Plugin Author Suplugins

    (@suplugins)

    Hello!
    If you’ve identified the plugin causing issues to be the Better Find And Replace plugin, then contacting the plugin authors in question certainly is the recommended action.
    I hope they’re able to assist you as soon as possible.

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