Title: Short code not working?
Last modified: July 20, 2018

---

# Short code not working?

 *  Resolved [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/)
 * Hello,
 * I’ve just started setting this up, but ran into trouble with the short code….
   we only need this menu to work on the home page, for both desktop and mobile.
 * Where exactly does the short code go on the page?
 * Also, this is compatible with IE 11, right?
 * Thanks in advance for your response
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshort-code-not-working-47%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/)
 * (@peterfeatherstone-1)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513597)
 * Hey there,
 * The shortcode is used in the same way as any other WordPress shortcode and can
   be placed wherever you want it to show on the page.
 * It is normally placed in your theme templates header.php file or in the method
   that your theme provides.
 * In regards IE11, it is compatible. Can you let me know what issues you are facing
   in IE11 so I can investigate.
 * Please advise
 * Peter
 *  Thread Starter [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513602)
 * Also I must be missing it – is there a margin/padding setting for where the link
   items begin at the top? (For instance…number of pixels From the top of the browser…
   like there is for the trigger button ?)
 * thanks so much for your response! This is a great plugin so far 🙂
 *  Thread Starter [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513607)
 * To respond about the shortcode … I always just put it within the page itself.
 * When I turn shortcode on, the text in brackets disappears as it should, but the
   menu doesn’t appear.
 * I’ll contact theme developer and see if they can tell me why it’s not working.
 * In the meantime, Is there any other alternative… to have it appear only on the
   home page of both desktop and mobile?
 * ~~~~~~~~~~~~
 * There are no IE 11 issues with your plugin – I was just confirming. I had the
   perfect hamburger menu setup (with a different plugin), but it completely broke
   the site in IE 11. Your plugin appears to be just fine – thankfully.
 *  Thread Starter [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513632)
 * I should add….If there is a pro option that will help me do this quicker (that
   I don’t recognize in the settings), I’m more than happy to purchases pro version.
 * This is the website I need a working hamburger menu on (home page only; desktop/
   mobile) as quickly as possible: [https://lavidaapartments.com/](https://lavidaapartments.com/)
 * (I’m testing it on the other site first)
 *  [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/)
 * (@peterfeatherstone-1)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513690)
 * Hey there,
 * There are no top padding/margin settings for the links themselves, just for the
   button as you say. Adding a top margin to the links would need custom css work.
 * How did you insert the shortcode in the page. If the shortcode has disappeared
   on the page then it sounded like it worked correctly.
 * Have you inspected your page to see if the html for my plugin has been added 
   in it’s place?
 * Please advise
 * Peter
 *  [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/)
 * (@peterfeatherstone-1)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513694)
 * Hey there,
 * I can see it working on [https://stanielcayadventures.com](https://stanielcayadventures.com)
   so it looks like you got the shortcode working.
 * Please advise
 * Peter

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Short code not working?’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

## Tags

 * [Short Code](https://wordpress.org/support/topic-tag/short-code/)

 * 6 replies
 * 2 participants
 * Last reply from: [Peter Featherstone](https://wordpress.org/support/users/peterfeatherstone-1/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/short-code-not-working-47/#post-10513694)
 * Status: resolved