• Resolved alexshao

    (@alexshao)


    Hi there,

    Thanks for this amazing plugin! Just one t thing, I couldn’t find the shortcode on the editing page which means I couldn’t add it to the posting page?

    Thanks,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mkscripts

    (@mkscripts)

    Hi Alex,

    Nice to hear you like our plugin. We appreciate that, thank you!

    The shortcode is created after saving the download (Admin Menu> Downloads> Add New / Edit Download). You can also find the shortcodes on the downloads list table (Admin Menu> Downloads).

    Here you can find more information on how to place a download form on a post or page.

    If you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

    Thread Starter alexshao

    (@alexshao)

    Hi there,

    Really appreciate your reply. I checked everywhere but still couldn’t see the shortcode.
    Please check the screenshot: https://paste.pics/BTAMF

    Thanks,
    Alex

    Plugin Author mkscripts

    (@mkscripts)

    You’re welcome! Are the download settings are saved correctly, like the font-size and color options?

    The first step would be to inspect the elements in your browser to see if the shortcode is present, but not visible by CSS.

    You could check if the shortcode is stored in the wp_postmeta database table, with the meta_key dae_shortcode. If it is not present, you can use the WordPress Debug Mode to find out if an error occurs while saving the download. You can find more information about debugging in WordPress here.

    You could also create the shortcode manually, by getting the ID from the edit download page URL e.g. (…?post=342&action=……):

    [download_after_email id=”342″]

    Kind regards,
    Team Download After Email

Viewing 3 replies - 1 through 3 (of 3 total)
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