Title: Shorcodes disappear Last modified: April 17, 2020 --- # Shorcodes disappear * Resolved [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years, 1 month ago](https://wordpress.org/support/topic/shorcodes-disappear/) * Hi, I have this problem: I normally enter shortcodes and for a while they work correctly. After a few hours … they disappear! For example, I worked on the site yesterday afternoon, everything ok, everything saved; after a couple of hours everything is ok. I went back now and there is nothing left. It had happened to me a few days ago but I thought I had made mistakes, so I did the job again. But now again! Why? What can I do? I use the One Page Express theme. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshorcodes-disappear%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/shorcodes-disappear/page/2/?output_format=md) [→](https://wordpress.org/support/topic/shorcodes-disappear/page/2/?output_format=md) * [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * (@anoopranawat) * [6 years, 1 month ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12690693) * Hello [@marilenap85](https://wordpress.org/support/users/marilenap85/) * Can you please create a TEST page and add the shortcode of our plugin? Like this can you please test it for 2 to 3 days? * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years, 1 month ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12690750) * Hi Anoop, I’ve just done it. How do we get along? * [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * (@anoopranawat) * [6 years, 1 month ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12692381) * Hello, * Please share the page link and also a screenshot showing shortcode added by you. * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12702184) * Hi, I created the test page on Friday, I put several shorcodes and today they are still there, they have not disappeared. [page link](https://blue-lighthouse.org/pagina-di-test/) * What could be the reason? Shortcodes: [popup_anything id=”892″] [popup_anything id=”886″] [popup_anything id=”882″] [popup_anything id=”879″] [popup_anything id=”871″] * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12707995) * Hello, * We have checked the page its working fine see [http://prntscr.com/s3ch3r](http://prntscr.com/s3ch3r) in our plugin, there is no such code in the plugin that disappears the popup. * Thanks * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12708266) * sure, that’s the test page and it works there. It is on the main site that it doesn’t work. The site is blue-lighthouse.org and the popups that disappear are under the heading CORSI MICROSOFT [Link](http://blue-lighthouse.org) * The shorcodes are the same as on the test page, only that they work on the test page and disappear on the main page. Is it clearer now? * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12708319) * I ask you to respond urgently, I must complete the job as soon as possible * [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * (@anoopranawat) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12709204) * Hello [@marilenap85](https://wordpress.org/support/users/marilenap85/) * May be due to some other plugin conflict on this page where shortcode disappear.. You need to test this by deactivating each plugin one by one.. * We where only able to help you if this plugin was even not working in the test page. * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [6 years ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12709602) * Ok, thank you. * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12909603) * Hi, in recent weeks I have done what you told me: I deactivated all the plugins and I reactivated them one at a time, one every two days. I have not had any more problems. Today, however, I created a new shortcode for a new popup and, again, all the old shortcodes and popups are gone! So the problem is not conflict with other plugins. What can it be? * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12914266) * Even today, if I make a change (for example I add a shorcode) all the previous work disappears! All previous shortcodes! * [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * (@anoopranawat) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12918633) * Hello [@marilenap85](https://wordpress.org/support/users/marilenap85/) * Thanks for contacting with us again. Can you chat with us on our website during Indian time as shown on our chat? * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12930542) * Yes [@anoopranawat](https://wordpress.org/support/users/anoopranawat/) . Where and at what time? Let’s get organized * [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * (@anoopranawat) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12930579) * Hello [@marilenap85](https://wordpress.org/support/users/marilenap85/) * You can chat with us right now.. We are live. * Thread Starter [marilenap85](https://wordpress.org/support/users/marilenap85/) * (@marilenap85) * [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/#post-12930928) * on [https://www.wponlinesupport.com/](https://www.wponlinesupport.com/), right? I am there. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/shorcodes-disappear/page/2/?output_format=md) [→](https://wordpress.org/support/topic/shorcodes-disappear/page/2/?output_format=md) The topic ‘Shorcodes disappear’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/popup-anything-on-click_7aa8d3.svg) * [Popup Maker and Popup Anything - Popup for opt-ins and Lead Generation Conversions](https://wordpress.org/plugins/popup-anything-on-click/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-anything-on-click/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-anything-on-click/) * [Active Topics](https://wordpress.org/support/plugin/popup-anything-on-click/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-anything-on-click/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-anything-on-click/reviews/) * 16 replies * 3 participants * Last reply from: [anoopranawat](https://wordpress.org/support/users/anoopranawat/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/shorcodes-disappear/page/2/#post-12935479) * Status: resolved