Support » Plugin: WP eCommerce » Shopping cart stuck in loop asking customer to Select Shipping Method

  • medmancreative

    (@medmancreative)


    I am experiencing a glitch with the shopping cart page on my website.
    After a customer fills in all the required information and clicks ‘Purchase’, they are looped back to the cart page with the error “Please select one of the available shipping options, then we can process your order.”

    The FedEx shipping method HAS been selected and is shown at the bottom of the screen next to the total cost but it continues to loop back asking for shipping selection.

    We are currently moving the site to a new server, it works on the current server but does not work on the new server. The servers are the same specs.

    Store URL: thebeergearstore.com (This instance works properly. The clone of this on the dev server does not. I cannot provide the URL to the dev server)
    WordPress version: 4.8
    WP eCommerce version: 3.12.4 with FedEd Shipping Calculator
    Gold Cart version: 2.9.7
    Theme: custom
    I did this: I have disabled all plugins except necessary ones and switched theme. Issue persists.

    The page I need help with: [log in to see the link]

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