Support » Plugin: Ecwid Ecommerce Shopping Cart » Shoppable Instagram Posts

  • Resolved noura2020

    (@noura2020)


    Hi

    As far as I know that Instagram Shoppable feature is available for certain countries. So my question is: If a country is not eligible yet for this feature “Shoppable posts” can Ecwid help in this area and we can build shoppable posts?

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  • Plugin Support Ecwid Customer Care

    (@ecwid_team)

    Hello!

    This is the Ecwid team. Thanks for reaching out to us.

    Ecwid has integration with Instagram, which allows tagging products on Instagram. When you connect your Instagram account to Ecwid, the account is sent to review. If you’re from a country where Instagram Shopping is not available, the Instagram account won’t be approved and it will not be possible to tag products on Instagram, as we offer our integration with Instagram only in countries where Instagram Shopping is available.

    We would recommend checking the article “Instagram Shopping Availability” (https://help.instagram.com/321000045119159) on a regular basis to check for your country to appear in the “All Eligible Businesses” tab. As soon as it happens, it will be possible to connect your Instagram account to Ecwid, send the Instagram account to review, and after the account is approved, tag products on Instagram.

    Feel free to reach out to us at support@ecwid.com if any further questions arise, we’ll be glad to help!

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