Support » Plugin: ShopWP » Shopify Connection: This app needs to be reviewed by Shopify….

Shopify Connection: This app needs to be reviewed by Shopify….

  • conorseed

    (@conorseed)


    4 months, 1 week ago

    Hey team, I hope you’re having a great day!

    I’m having trouble connecting a site with Shopify. I get the below error on the Install app page in Shopify:

    This app needs to be reviewed by Shopify before it can be installed. Contact the app developer for more information about this app.

    And am unable to install the app in Shopify. The Shopify site is still just a “development” site if that makes any difference.

    Are you able to help sort this issue out? Thanks, Conor

    • This topic was modified 4 months, 1 week ago by conorseed. Reason: clarification of details
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  • Plugin Author Andrew @ wpshop.io

    (@andrewmrobbins)

    4 months, 1 week ago

    @conorseed Hey Conor,

    I’m actively talking with Shopify right now to get this resolved. Hoping to have it fixed by end of day tomorrow.

    Thanks for being patient!

    Plugin Author Andrew @ wpshop.io

    (@andrewmrobbins)

    4 months, 1 week ago

    @conorseed

    Hey Conor,

    The API issue has been fixed.

    Please disconnect your Shopify store from the plugin and reconnect. After reconnecting everything should work again.

    Let me know if you run into any issues!

Viewing 2 replies - 1 through 2 (of 2 total)
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