shop page not displaying any products on custom theme

  • Resolved delanthear

    (@delanthear)


    3 years, 6 months ago

    Hi,

    I’m adding in Woocommerce to a site with a custom built theme. I’ve been doing this by using hooks to add in elements as necessary and with stylesheet tweaks to make it fit.

    Everything seems to work apart from that the shop page doesn’t show anything. It’s entirely blank.

    If I register the theme as supporting woocommerce, the page works properly (but obviously without all the styling). I don’t want to go to all the work of properly converting the theme.

    Any clues as to what to check as to why the shop product archive won’t appear?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Austin M – a11n

    (@apmwebdev)

    3 years, 6 months ago

    Hi @delanthear. Is the shop page set in your WooCommerce product settings (WooCommerce > Settings > Products), as shown here?

    Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” That might shed some light on the situation.

    Thanks!

    Thread Starter delanthear

    (@delanthear)

    3 years, 6 months ago

    Yeah, it is set as the shop page.

    Status before. It flags that there is a woocommerce.php file, but i have the same problem if there is one or not.

    
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Version: 1.0
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WooCommerce Support: ❌ Not declared

### Templates ###

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
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    Austin M – a11n

    (@apmwebdev)

    3 years, 6 months ago

    Hi @delanthear, thanks for the additional details and SSR. None of that jumps out as being obviously wrong. Customizations like this are outside the scope of our support, but you could try finding another theme that does work with WooCommerce and compare that to what you have so far.

    Can you go into more detail about why you don’t want to declare WooCommerce support in your theme? That seems like the simplest option thus far.

    Thread Starter delanthear

    (@delanthear)

    3 years, 6 months ago

    It’s a custom built theme for the site I’m adding Woocommerce to so I’m unable to replace it with something else.

    I’m trying to avoid declaring WooCommerce support because when I do the product page becomes completely unstyled and I want to avoid having to spend extra time trying to style it. I’m wondering though is there just a woocommerce css file I need to include once I’ve declared support and that will actually help?

    Thread Starter delanthear

    (@delanthear)

    3 years, 6 months ago

    You can ignore this. I’ve worked out how to combine the custom themes layout with the woocomerce templates to make this work once I’ve declared theme support.

    I still have no idea why the shop product archive wasn’t appearing, but I guess I can work around this now!

    • This reply was modified 3 years, 6 months ago by delanthear.
    Austin M – a11n

    (@apmwebdev)

    3 years, 6 months ago

    OK, great! Feel free to reach out again if you have any further questions!

Viewing 6 replies - 1 through 6 (of 6 total)
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