Support » Plugin: WooCommerce » shop page and categories not displaying

  • nattlyharris

    (@nattlyharris)


    Hi there,

    My shop page (../shop/ ) does not display when I allocate it in the woocommerce settings. (I have temporarily created another page for the shop /online-shop/ and used shortcodes)

    Also the categories display as having no products even when they do!

    Please can you help me solve this issue?
    Thanks
    Nat

    System status:

    
    ### WordPress Environment ###
    
    Home URL: http://www.starplannersastrology.com
    Site URL: http://www.starplannersastrology.com
    WC Version: 2.6.4
    Log Directory Writable: ✔
    WP Version: 4.6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.25
    PHP Post Max Size: 64 MB
    PHP Time Limit: 50000
    PHP Max Input Vars: 5000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.50 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.4
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (18) ###
    
    Contact Bank Lite Edition: by Tech Banker – 2.1.28
    Custom CSS: by FRESHFACE – 1.3.4
    Custom Facebook Feed: by Smash Balloon – 2.4.5
    Custom Style: by Wolfgang Häfelinger – 1.0
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    Very Simple Custom Style: by Guido van der Leest – 2.4
    Widget Shortcode: by Hassan Derakhshandeh – 0.2.8
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    ### Settings ###
    
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #6533 - /shop/
    Basket: #2109 - /basket/
    Checkout: #2110 - /checkout/
    My Account: #2111 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Quest
    Version: 1.4.9
    Author URL: http://pacethemes.com
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
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