Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Shop Manager Can’t Access Dashboard

  • Hello, I’ve just installed ultimate member and now my shop managers cannot access the WP dashboard, login takes them to their UM profile. How do I correct this? It worked properly for admin account but no others.

    Thx.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @grbarrie,

    What version of the Ultimate member plugin you have installed?
    Please go to the Ultimate member -> User roles -> your shop manager user role and make sure this role can access wp-admin.

    Regards.

    I’m using 1.3.88. Under user roles I only have member and admin. It doesn’t give me an option to add users.

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