Support » Plugin: WC Vendors Marketplace - The WooCommerce Multivendor Marketplace Solution » Shop Description not showing on vendor pages

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  • Plugin Support junenacpil29

    (@junenacpil29)

    Hello @delunasoft ,

    I have tried to replicate the issue from my test site but the seller (vendor) description is visible from the seller’s(vendor) page.

    Please could you follow the steps in our debugging guide and see if it resolves the issue for you? See- https://docs.wcvendors.com/knowledge-base/the-debugging-guide/

    Thread Starter delunasoft

    (@delunasoft)

    Thanks for your answer. The problem is in my theme

    Thread Starter delunasoft

    (@delunasoft)

    What is the file that should be modified to display the vendor’s description?

    Plugin Author Jamie

    (@digitalchild)

    Hi @delunasoft

    We use a lot of the front end actions and filters that are supplied by WooCommerce. If your theme is only using the basic woocommerce.php template file for compatibility then our methods are never called. I would suggest finding a theme that is 100% compatible and exposes all WooCommerce actions and filters.

    You will find compatibility issues with other plugins also when using themes like this.

    cheers,

    Jamie.

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