[resolved] Shop crashes internet explorer 8 and 10 (2 posts)

  1. brijmitchell
    Posted 2 years ago #

    When i browse to the main shop using IE the shop crashes the browser

    the url i go to http://www.xxxxxxxxxxx.com/wp/shop

    i see the following error in my event viewer

    'Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce7a313
    Faulting module name: mshtml.dll, version: 8.0.7601.18446, time stamp: 0x535fdd77
    Exception code: 0xc0000005
    Fault offset: 0x00000000001ca75c
    Faulting process id: 0x1cde8
    Faulting application start time: 0x01cf6e96d6e4ece5
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\Windows\System32\mshtml.dll
    Report Id: 23c19ef5-da8a-11e3-83a0-e4d53de2d229'

    i also see the following

    'Message: 'undefined' is null or not an object
    Line: 31
    Char: 7
    Code: 0
    URI: http://www.xxxxxxxx.com/wp/wp-content/themes/mango/js/script.js?ver=3.89'

    the shop works as expected in Firefox and chrome


  2. OptArt
    Posted 2 years ago #

    Hi brijmitchell, your message says, the isue is in script from your theme, not from jigoshop. Please contact your theme author

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