• Resolved anjanphukan

    (@anjanphukan)


    Hi,

    My Shop and category pages don’t show products on this development site. But there are 2 products. For example please check this. The Related Products section on the single product page shows the product grid.

    I have tried everything like – switched to default theme, disabling plugins, reinstalled WooCommerce, WooCommerce Clear Tools, saved Permalinks, etc. But nothing worked for me.

    I am not sure what’s going wrong and how to fix this.

    Below is the System Status:

    WordPress Environment
    
    WordPress address (URL): https://www.mcgruffsafekids.net
    Site address (URL): https://www.mcgruffsafekids.net
    WC Version: 7.2.2
    REST API Version: ✔</img> 7.2.2
    WC Blocks Version: ✔</img> 8.9.2
    Action Scheduler Version: ✔</img> 3.4.0
    Log Directory Writable: ✔</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 100 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.53.1
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.26-17
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ✔</img>
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 7.2.2
    WC Database Prefix: wp_
    Total Database Size: 6.68MB
    Database Data Size: 5.22MB
    Database Index Size: 1.46MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 4.05MB + Index: 0.06MB + Engine InnoDB
    wp_postmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_posts: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    Post Type Counts
    
    attachment: 9
    customize_changeset: 45
    elementor_library: 1
    nav_menu_item: 10
    page: 13
    post: 2
    product: 2
    revision: 10
    wp_global_styles: 1
    
    Security
    
    Secure connection (HTTPS): ✔</img>
    Hide errors from visitors: ✔</img>
    
    Active Plugins (5)
    
    Payment Gateway Authorize.Net CIM for WooCommerce: by Cardpay Solutions
    Inc. – 2.0.25
    
    Disable Gutenberg: by Jeff Starr – 2.8.1
    Elementor: by Elementor.com – 3.9.2
    Under Construction: by WebFactory Ltd – 3.95
    WooCommerce: by Automattic – 7.2.2
    
    Inactive Plugins (1)
    
    Akismet Anti-Spam: by Automattic – 5.0.2
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #51 - /shop/
    Cart: #52 - /cart/
    Checkout: #53 - /checkout/
    My account: #54 - /my-account/
    Terms and conditions: #3 - /terms-and-conditions/
    
    Theme
    
    Name: Astra Child
    Version: 1.0.0
    Author URL: https://www.zealopers.com/
    Child Theme: ✔</img>
    Parent Theme Name: Astra
    Parent Theme Version: 3.9.4
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ✔</img>
    
    Templates
    
    Overrides: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔</img> Next scheduled: 2022-12-30 18:26:36 +00:00
    Options: ✔</img>
    Notes: 41
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 34
    Oldest: 2022-12-28 16:11:02 +0000
    Newest: 2022-12-29 19:56:39 +0000
    
    Pending: 1
    Oldest: 2022-12-30 16:11:42 +0000
    Newest: 2022-12-30 16:11:42 +0000
    
    Status report information
    
    Generated at: 2022-12-29 19:59:04 +00:00
    `

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Please go to one of the product’s editing pages in admin, then the “Publish” metabox, then the “Catalog visibility” setting. There are 4 options. Is “Search results only” selected? If so, that would explain what’s happening. Change the selected option to “Shop and search results”, then republish the product.

    Thread Starter anjanphukan

    (@anjanphukan)

    Thanks for your reply but I have already checked that basic setting. It’s already set as “Shop and search results”.

    Hi @anjanphukan

    Thanks for reaching out!

    I understand that the Shop and Category pages are not displaying products on your site even after switching to the default Storefront theme and only WooCommerce plugin is active, correct?

    Can you please provide the fatal error logs (if any) under WooCommerce > Status > Logs?

    Thanks!

    Thread Starter anjanphukan

    (@anjanphukan)

    Hi @xue28

    Yes, that’s right. It doesn’t work even with only WooCommerce and Storefront active. I cloned the site to my localhost and it works fine. It maybe a server issue but not sure what to ask the hosting provider.

    I can see a critical issue in Site Health section: https://paste.pics/KQUEQ and some improvement suggestions: https://tinyurl.com/2zlakfzg but not sure if any of these is causing the issue.

    Thread Starter anjanphukan

    (@anjanphukan)

    Yes, there is one falat error log which I am pasting below:

    2022-12-29T19:32:39+00:00 CRITICAL Uncaught TypeError: Argument 2 passed to Elementor\TemplateLibrary\Source_Local::on_save_post() must be an instance of WP_Post, null given, called in /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/class-wp-hook.php on line 310 and defined in /data/48/4/82/69/4734558/user/5608906/htdocs/wp-content/plugins/elementor/includes/template-library/sources/local.php:1080
    Stack trace:

    0 /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/class-wp-hook.php(310): Elementor\TemplateLibrary\Source_Local->on_save_post(93, NULL)

    1 /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

    2 /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

    3 /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/post.php(4717): do_action('save_post', 93, NULL, false)

    4 /data/48/4/82/69/4734558/user/5608906/htdocs/wp-includes/class-wp-customize-manager.php(2976): wp_insert_post(Array, true)

    5 /data/48/4/82/69/4734 in /data/48/4/82/69/4734558/user/5608906/htdocs/wp-content/plugins/elementor/includes/template-library/sources/local.php on line 1080

    Thanks a lot.

    Hi @anjanphukan

    Yes, that’s right. It doesn’t work even with only WooCommerce and Storefront active. I cloned the site to my localhost and it works fine. It maybe a server issue but not sure what to ask the hosting provider.

    Hmmm. I understand that you are not experiencing the error on the staging site.

    This could be due to caching. Can you please have your host purge the site cache and see if this resolves the issue?

    Yes, there is one falat error log which I am pasting below:

    The fatal error log points to the Elementor: by Elementor.com – 3.9.2 . Can you please try to disable this plugin and see if this works?

    Additionally, since this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best reaching out to the plugin’s developers for further assistance here.

    https://elementor.com/support/

    All the best and hopefully, the issue will be fixed soon.

    Thanks

    Thread Starter anjanphukan

    (@anjanphukan)

    Hi @xue28

    I raised a ticket to my hosting provider but haven’t heard from them yet.

    Actually, I tried the site with only WooCommerce plugin activated. That means no Elementor plugin was activated at that moment. So I feel that the fatal error is not affecting my concerned problem.

    Thank you.

    Saif

    (@babylon1999)

    Hello @anjanphukan,

    While you wait for their response. Can you please attach the system status report of your staging environment?

    Look forward to hearing back from you.

    Thread Starter anjanphukan

    (@anjanphukan)

    Hi @babylon1999

    This is the system report from my localhost.

    WordPress Environment
    
    WordPress address (URL): http://localhost/planprepareshare
    Site address (URL): http://localhost/planprepareshare
    WC Version: 7.2.2
    REST API Version: ✔</img> 7.2.2
    WC Blocks Version: ✔</img> 8.9.2
    Action Scheduler Version: ✔</img> 3.4.0
    Log Directory Writable: ✔</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache/2.4.51 (Win64) OpenSSL/1.1.1l PHP/7.4.26
    PHP Version: 7.4.26
    PHP Post Max Size: 100 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.70.0
    OpenSSL/1.1.1l
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.22-MariaDB
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ❌</img> Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 7.2.2
    WC Database Prefix: wp_
    Total Database Size: 5.19MB
    Database Data Size: 3.68MB
    Database Index Size: 1.51MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 2.48MB + Index: 0.06MB + Engine InnoDB
    wp_postmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    wp_posts: Data: 0.16MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    Post Type Counts
    
    attachment: 9
    customize_changeset: 45
    elementor_library: 1
    nav_menu_item: 10
    page: 13
    post: 2
    product: 2
    revision: 10
    wp_global_styles: 1
    
    Security
    
    Secure connection (HTTPS): ❌</img>
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔</img>
    
    Active Plugins (4)
    
    Disable Gutenberg: by Jeff Starr – 2.8.1
    Elementor: by Elementor.com – 3.9.2
    Payment Gateway Authorize.Net CIM for WooCommerce: by Cardpay Solutions
    Inc. – 2.0.25
    
    WooCommerce: by Automattic – 7.2.2
    
    Inactive Plugins (3)
    
    Akismet Anti-Spam: by Automattic – 5.0.2
    Duplicator: by Snap Creek – 1.5.1
    Under Construction: by WebFactory Ltd – 3.95
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #51 - /shop/
    Cart: #52 - /cart/
    Checkout: #53 - /checkout/
    My account: #54 - /my-account/
    Terms and conditions: #3 - /terms-and-conditions/
    
    Theme
    
    Name: Astra Child
    Version: 1.0.0
    Author URL: https://www.zealopers.com/
    Child Theme: ✔</img>
    Parent Theme Name: Astra
    Parent Theme Version: 3.9.4
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ✔</img>
    
    Templates
    
    Overrides: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔</img> Next scheduled: 2023-01-02 18:26:36 +00:00
    Options: ✔</img>
    Notes: 42
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 38
    Oldest: 2022-12-28 16:11:02 +0000
    Newest: 2023-01-02 15:49:50 +0000
    
    Pending: 1
    Oldest: 2023-01-03 15:49:38 +0000
    Newest: 2023-01-03 15:49:38 +0000
    
    Status report information
    
    Generated at: 2023-01-02 15:50:34 +00:00
    `

    Hello,

    I’m sorry to hear about this.

    Please navigate to: WP-Admin> WooCommerce > Settings > Products tab
    and make sure the Shop page is already selected in the shop page drop down.

    After that, you can reset the permalinks by going to WP-Admin> Settings > permalinks, be sure to click Save twice.

    Then please check the shop page to see if it is showing the products.

    Does that make a difference? Please let us know.

    Thread Starter anjanphukan

    (@anjanphukan)

    Hi @ihereira

    I have made all these basic changes but none of them work for me. So I contacted the plugin support.

    I didn’t hear back from the hosting provider (Network Solutions) and I can’t wait for them as the site needs to be finished soon. So I moved the same site to Bluehost and everything works fine now.

    So I am almost sure now that the problem was with the hosting server. But I couldn’t find what it was. Maybe if anyone finds it then it will be helpful for others in the future.

    Thank you everyone.

    Hello,

    That sounds like good news. If you have a few minutes, we’d love it if you could share your experience with the community by leaving a review. This is optional, but highly appreciated.

    Best.

    Thread Starter anjanphukan

    (@anjanphukan)

    Hi @ihereira

    WooCommerce is a great plugin and it is one of the best eCommerce solutions. There is no doubt about it. I only use it to develop an eCommerce website. I really appreciate all the support answers. Everyone was very keen to help. But I didn’t get the exact cause and solution to my problem. I had the option to change the hosting this time. But I may not get a chance to do that for other clients. In that case it will be very ptoblematic. So I would prefer not to review this time. But I promise, I will do it in the future.

    I hope you will understand.

    Thanks a lot.

Viewing 13 replies - 1 through 13 (of 13 total)
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