Support » Plugin: Shipping Zones by Drawing for WooCommerce » Shipping zones not working at the checkout

  • Hello, we’re implementing an e-commerce with a free delivery zone in the city-centre of a town named Bologna.
    We installed the free version of the plugin and, after connecting the Google Maps API Key and setting the shop address (in Bologna), we draw the zone of the free delivery in the map.
    Then we set the Shipping Zone in Woocommerce dashboard with the “Shipping Zones by Drawing” selected as Method of Shipment, and we enabled the Payment method as well. But unfortunately, if we try to place an order (with an address in the city-centre, therefore inside the area of the map), at the checkout in the shipping method it keeps on displaying an error message: “There are no shipping methods available”.
    Can you help us?
    Thank you.

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  • Luca Carchesio

    (@colors-design-studio)

    Hi, I have the exact same problem as @gingeraledesign and I just can’t solve it even though I don’t have any errors in the logs nor in the developer console. I have disabled any themes / plugins that could have created a conflict. The APIs work fine but unfortunately the method created does not appear in the shipping methods. I am using the free version to test its functioning and because I was going to buy the PRO. Could you help us?

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