Shipping VAT / TAX dont show at order

  • Resolved haxxi

    (@haxxi)


    5 years, 3 months ago

    Hello,

    I have the problem shown on this picture: https://ibb.co/xqFm2p2
    The shipping is set for taxable with 20% for VAT. In the meta the _order_shipping_tax is seen (0.66 here), but at the products only a minus sign is seen.
    What can be a problem?
    In the settings I set to Enable Taxes, and at the Tax rates the shipping is checked.
    If anybody knows how to solve this problem would be helpful.
    Versions: WordPress 5.2.2, WooCommerce 3.7.0 (made the same problem with Woo4.9 and earlier woocommerce versions)

Viewing 4 replies - 1 through 4 (of 4 total)
  • seank123

    (@seank123)

    5 years, 3 months ago

    In WooCommerce – Settings – Tax: Have you got the last option ‘Display Tax Totals’ set to ‘Itemized’?

    Thread Starter haxxi

    (@haxxi)

    5 years, 3 months ago

    Yes it is set to Itemized.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    5 years, 3 months ago

    Hi @haxxi,

    I understand that even though you have set your tax settings to tax shipping, you are not seeing shipping being taxed within the order.

    Let’s make sure this is not a theme or plugin conflict with core WooCommerce plugin.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for two – WooCommerce and your Royal Mail shipping plugin. Place an order. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    If the issue still occurs, please provide the system status report here.

    Plugin Support con

    (@conschneider)

    Engineer

    5 years, 2 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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