Support » Plugin: WooCommerce » Shipping rates are not being calculated properly

  • I purchased the for-pay plug-in with the hopes that accurate Priority Mail shipping rates would automatically be calculated and adjusted based on distance. They are not. As a result, our customers in the state from where we ship get skewered, and we lose money shipping across country. The rates pulling from the USPS API did not calculate for the new rate increase of the USPS. So disappointing, and I struggle to figure out how to resolve everything.

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  • Plugin Author Mike Jolley

    (@mikejolley)

    You are aware USPS control their own API, not Woocommerce..why are you reviewing core?

    If it’s the woo extension you can manually increase returned rates from the settings page anyway. Contact the support area if stuck.

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