Support » Plugin: Woongkir » Shipping rate not updated

  • Resolved loraduanyam

    (@loraduanyam)


    Never had a problem with this plugin before. Today, we had a customer ordering from Kalimantan, and the rate did not match with JNE (when we dropped off the package). The plugin calculate a shipping fee of 50,000 IDR. But then on the order it shows 63,000 IDR.

    I checked my backend and the plugin settings does not show that I need to update this plugin. Is the developer planning to update it or will it stay as it is?

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  • Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Hello @loraduanyam,

    Unfortunately there is no we can do about this except waiting the data updated by RajaOngkir.com. All shipping cost data generated by this plugin is fully provided by RajaOngkir.com. Even we do not cache it to keep it always get the latest data from RajaOngkir.com

    Hopefully this the answer of your question.

    Cheers,
    Sofyan

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