Support » Plugin: Multiple Packages for WooCommerce » Shipping price reduced when adding a 2nd product

  • I am using the Multiple Packages Plugin. And I’m using FedEx for my international shipping. For an international customer, after they add a product in the cart, along with their address, they receive a FedEx quote for shipping. If they add a 2nd item for shipping, it reduces the shipping costs by quite a bit, instead of increasing the cost of shipping for the two products. I have the Multiple Packages plugin “Group by” set to “Shipping Class”, as I want the total shipping cost shown as a total and not as individual by product.

    Any ideas on how to fix this?

    Brad

    The page I need help with: [log in to see the link]

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  • Plugin Author Bolder Elements

    (@hystericallyme)

    I’m afraid I do not know why it would do that without more information. Have you turned on the method’s debug mode so that it prints out the information it is receiving such as weight and dimensions? You can verify this information against your products’ weights and dimensions. Have you also tried temporarily disabling this plugin to see if the results change in the same scenario?

    I can’t imagine how this plugin could alter its results so I do not have any ideas for you at the moment. The overall functionality is provided by WooCommerce, this plugin simply adds a user interface to make it easier to setup without coding knowledge. It’s only purpose is to group your products together so you can use different shipping methods for different groups. Are all items still listed beneath each shipping section in the cart summary?

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