Hi
What is the store that you tried to connect?
same here. After activation of plugin & API key, it does not appear.
It list as “no shipping options available for my address”
Hi,
Please give us your store name, otherwise we can’t check on our side if we received any requests from your store.
And remember that rates will be shown only if every product in the cart is properly configured in the Printful dashboard.
Hi again,
We updated the plugin, so that now it displays proper failure reason instead of “no shipping options available” message. Let us know how the new version works.
Thank you for the quick reply and update.
The plug-in is active now. However, when I change the billing address to some countries, it shows this message.
“Please fill in your details to see available shipping methods”
It happens by selecting France as billing address. If i were to select Germany as billing address, it shows up properly.
For some countries you need to fill in the required address fields ( e.g. Region/State/Province, Postal code, Address, City) before you are able to calculate the shipping costs.
UPDATE:
It seems that Woocommerce always shows this message if either State or Postcode is not filled.
Since France does not require you to select State, this message is always displayed instead of the proper Printful status message when no order rates are returned.
I tried out with existing address for France and Japan.
Still giving me an alert.
France:
“Please fill in your details to see available shipping methods”
Japan:
“Printful Shipping: CURL: Peer certificate cannot be authenticated with known CA certificates”
I haven’t tried out with all the countries so there might be more.
"Printful Shipping: CURL: Peer certificate cannot be authenticated with known CA certificates"
Ok, now I see that the problem is that your server does not accept our SSL certificate.
A quick solution for now would be to change the API in the PrintfulClient.php file.
You can change this line:
const API_URL = 'https://api.theprintful.com/';
to
const API_URL = 'http://api.theprintful.com/';
Perhaps later we will add an update that allows to disable SSL so users don’t have to edit the plugin.
Great support again, thanks! It did the fix. 😉
