Support » Plugin: WooCommerce » shipping options disappear since update to 2.6.4

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Mike Jolley


    Have you setup zones + methods yet? Show me your zones.

    same here. the only shipping method which is showing is the local pick up.

    edit: i just found out that , only the first/top shipping method in the list is displayed.

    figured it out. have to set up different methods in the same zone.

    Caleb Burks


    Automattic Happiness Engineer

    Hey renaud92,

    Still having trouble with this? Need to see a screenshot of your zones.

    Thread Starter renaud92


    Thank you for reply,
    i can’t see option it disappear from menu setting woocommerce since update

    Thread Starter renaud92


    thank you for reply, i reinstall theme and woo commerce and polylang for the second time and its works now…

    Same problem here, I am missing tax and shipping option in my menu.
    I am enclosing link, sorry it is in czech but you can see tax and shipping option missing.

    I tried to downgrade woomommerce or instal other version, but nothing helped.
    Any ideas how to solve is? Thanks!

    Caleb Burks


    Automattic Happiness Engineer

    You probably have shipping disabled in your general settings tab:

    Thanks Caleb,

    I just ran into this problem and through it was a bug until I saw your post.

    Fixed the “Shipping Location(s)” settings and now I can see the Shipping tab again.


    My problem is a little different yet huge. I see the shipping options and zones and all that in the back-end, but on my front-end no shipping methods are showing. it says shipping will be calculated once an address is entered but even if i do enter an address it gives me an error saying i must enter an address. Plus, one of the shipping methods in my zone is local pick-up, another is post to nearest post office, so no shipping needs to be calculated, only for the door to door stuff. But the customer doesn’t get the options any more. It used to work fine.

    Another issue is that, although set to ship every where in the world, the shipping address form doesn’t give me the option to choose a country, no matter what I put my settings on (ship to shop base, geolocate, no predefined address, what ever), nothing gives the customer to choose a place outside of the country my shop is based in.

    Tried Woocommerce support and go figure, they are on some business retreat meeting thin until 22 Sept, but i need assistance now, my client’s shop can’t run and function at all right now.

    Please can someone help. PLEASE!!

    I´m using Mango theme v.2.0.7 with WordPress 4.6.1; I was able to set up shipping options on the cart page but after a few hours I cant see that section anymore… there´s nothing in my code that shows that the element is actually there but on WP everything is the same, my shipping zones and methods seem to be ok. Is there something I´m missing??? some plugin issue or incompatibility???

    Someone help I´ve been working on this issue for days…

    screenshot of shipping zone config

Viewing 10 replies - 1 through 10 (of 10 total)
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