Title: Shipping not found
Last modified: November 2, 2021

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# Shipping not found

 *  Resolved [tinypinc](https://wordpress.org/support/users/tinypinc/)
 * (@tinypinc)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/shipping-not-found/)
 * Hello,
 * I have this appeared on my checkout page: [https://snipboard.io/smWbfx.jpg](https://snipboard.io/smWbfx.jpg)
 * I’m using FedEx for international shipments, I tried to enter a US address, but
   no shipping rates available.
 * My weight and size for product are updated.
    API status is okay as well.
 * Please help me out thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [burnagielk](https://wordpress.org/support/users/burnagielk/)
 * (@burnagielk)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/shipping-not-found/#post-15031475)
 * Hello [@tinypinc](https://wordpress.org/support/users/tinypinc/),
    Could you 
   please check do you have filled out the shipping address in general settings?
   As you can see on the top of your screenshot, debug mode has shown the reason
   for the error. It is caused by a missing postcode. So please verify if you have
   your postcode given in your address and is it correct. It is important to not
   put any nonstandard signs.
 * Best regards,
    Karolina
 *  Plugin Support [lusp](https://wordpress.org/support/users/lusp/)
 * (@lusp)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/shipping-not-found/#post-15062505)
 * Since there are no further inquiries concerning this case I’m marking this thread
   as resolved.
 * Kind regards,
    Luke

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shipping not found’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping-fedex/assets/icon.svg?rev=2738067)
 * [Shipping Live Rates for FedEx for WooCommerce](https://wordpress.org/plugins/flexible-shipping-fedex/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping-fedex/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping-fedex/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping-fedex/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [lusp](https://wordpress.org/support/users/lusp/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/shipping-not-found/#post-15062505)
 * Status: resolved