Support » Plugin: WooCommerce » Shipping not calculated

  • Resolved bevilleliam

    (@bevilleliam)


    Hi.

    I have woocommerce shipping set as flat rate but its not calculating at checkout.

    I have checked several times and all configured but issue exists.

    What do I need to do?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter bevilleliam

    (@bevilleliam)

    I do not do skype. Can you email me?

    Thread Starter bevilleliam

    (@bevilleliam)

    I don’t understand why you do not post the fix to my issue here!

    Is it you want payment?

    I have 1 item for sale for a limited amount of time. I will not pay to add shipping when I can just place into price.

    This free woocommerce has an issue for me in the shipping calculations so I would like to fix but not worthwhile to pay for something that will cost more than I can make in the sale of the item

    Either post a resolution to issue here or do not waste my time

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Taking a look at your site and adding your product to the Cart, I’m seeing that it does not show any shipping section in Cart or Checkout (including no errors/issues):

    no shipping
    Link to image: https://d.pr/i/y8t5sr

    Please check your product settings to make sure the product is not set as “Virtual” (if set as “Virtual”, that removes it from shipping calculations):

    Not virtual
    Link to image: https://d.pr/i/ujBpfI

    Please also check to make sure your shipping zones are set correctly:
    https://docs.woocommerce.com/document/setting-up-shipping-zones/

    As well as your flat rate method:
    https://docs.woocommerce.com/document/flat-rate-shipping/

    If you are still having issues, please send screenshots of your settings for that product, as well as your list of Shipping Zones under WooCommerce > Settings > Shipping, and your Flat Rate method settings. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    Thread Starter bevilleliam

    (@bevilleliam)

    Hi kelleymetal

    Yes, product was set to “virtual” and now that I have removed then shipping added with no issue.

    Thank you for your help and assistance

    Thread Starter bevilleliam

    (@bevilleliam)

    thank you for taking time to help me. I very much appreciate it

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Yes, product was set to “virtual” and now that I have removed then shipping added with no issue.

    thank you for taking time to help me. I very much appreciate it

    Glad to hear that did the trick and shipping is working now! : )

    Happy to help! Take care and have a wonderful day.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Shipping not calculated’ is closed to new replies.