Shipping not added
I’ve had the shop setup and working with PayPal. All is working – local and international purchases with tax, shipping, quantity being calculated and paid through paypal.
Our shipping is being limited to 2 countries and we have 2 shipping methods (economy and priority). So at checkout when filling out the address form it allows to pick either type and then shipping cost is applied based on destination country.
Our shipping looks like this
Economy - $3.50 USA, $8 Canada Priority - $5.90 USA, $13 Canada
Today in the middle of the night we get an international order for a single item from our store but the shipping is not applied!
Item price: 37.00 Shipping costs (Economy - $3.50 USA, $8 Canada): 0.00 ------------------ Total: 37.00
I’ve gone and verified all settings – everything looked good.
This is the first time this happened and we are not sure how that was possible.
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