Title: Shipping method selection Last modified: August 21, 2016 --- # Shipping method selection * [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/) * Hi got this error msg when upon check out * Please confirm the shipping method selection, then we can process your order. * WP Ecommerce : 3.8.14 Wordress : 3.9 Theme : Preciso Ecommerce * Store Settings : * Check : Enable Shipping settings * Shipping Modules External Shipping Calculators Australia Post-> Standard Parcel Post * Also the Shipping Calculator is not showing in the page. * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/) * _[Moderator Note: [No bumping](http://codex.wordpress.org/Forum_Welcome#No_Bumping). If it’s that urgent after waiting just 1 hour, please consider [hiring someone](http://jobs.wordpress.net/) instead.]_ Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/topic/shipping-method-selection/page/2/?output_format=md) [3](https://wordpress.org/support/topic/shipping-method-selection/page/3/?output_format=md) [→](https://wordpress.org/support/topic/shipping-method-selection/page/2/?output_format=md) * [Jeffrey Schutzman](https://wordpress.org/support/users/jeffpyebrookcom/) * (@jeffpyebrookcom) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889403) * Thanks for the report, we were able to track this down and get a potential fix queued up in the point release queued up for today(?). * I think you might be able to force the list of shipping methods to show up if you add a second shipping method. Even if that method does not return any valid quotes. it might let the cart preetn the option for the user to check. If you have a place to test this theory try perhaps enabling the UPS module, but don’t give it any credentials, would let the list display. * – jeff * Thread Starter [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889453) * Hi Jeff i try your advice add UPS, But still the same. * [Jeffrey Schutzman](https://wordpress.org/support/users/jeffpyebrookcom/) * (@jeffpyebrookcom) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889454) * It was worth a try, * There is a candidate point release being tested, only a couple more fixes to finish before the release is complete. I think your issue should be solved. * If you are feeling adventurous you could give it a try. If you do install the test release, please do a backup of your files and your database before testing. * If you feel like giving it a go, it would be helpful to all the project contributors if you could confirm that your problem is fixed with the new release * [https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip](https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip) * Thread Starter [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889492) * Hi Jeff still not working on my end i still have following error : * * Please confirm the shipping method selection, then we can process your order * * No drop down selection for state in Australia * * Shipping Calculator is still not working * I will post screenshot i a min for this * Plugin Author [Justin Sainton](https://wordpress.org/support/users/justinsainton/) * (@justinsainton) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889493) * Hi reycasper, * If you wouldn’t mind, could you email me admin credentials to your site at justinsainton at gmail dot com? * I’d be more than happy to help you debug this issue. * [garlandsofgrace](https://wordpress.org/support/users/garlandsofgrace/) * (@garlandsofgrace) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889494) * I am having the same problem. Can I get some help too? Thanks! * Plugin Author [Justin Sainton](https://wordpress.org/support/users/justinsainton/) * (@justinsainton) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889495) * Hi garlandsofgrace, * Are you able to install our 3.8.14.1 branch off of GitHub? * [https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip](https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip) * That’s the link for it. Simply deactivate the current plugin, install and activate that one. Let me know if that does the trick! * [garlandsofgrace](https://wordpress.org/support/users/garlandsofgrace/) * (@garlandsofgrace) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889496) * Did the job! Thanks so much, really appreciate it. 🙂 * [garlandsofgrace](https://wordpress.org/support/users/garlandsofgrace/) * (@garlandsofgrace) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889497) * Actually it’s still giving me the “Please confirm the shipping method selection, then we can process your order.” message unless I calculate shipping first. This is confusing my customers, is there anyway to have my system calculate shipping without the customer having to click the “Calculate Shipping Price” button? Thanks for your help! * Plugin Author [Justin Sainton](https://wordpress.org/support/users/justinsainton/) * (@justinsainton) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889498) * Hmm, interesting. * garlandsofgrace, can you send me admin credentials to take a look at why that might be happening? * [garlandsofgrace](https://wordpress.org/support/users/garlandsofgrace/) * (@garlandsofgrace) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889499) * Are you referring to the wp-admin login? And if so, do you have an email that you would like me to send it to? Thanks! * Plugin Author [Justin Sainton](https://wordpress.org/support/users/justinsainton/) * (@justinsainton) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889500) * Hi, * Yep, that’s correct, the WP admin credentials. * justinsainton at gmail dot com is a great email for me. * Thanks! * Thread Starter [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889502) * Hi Justin sent you already the credentials * Thread Starter [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889515) * Does any one experience this error : Please confirm the shipping method selection, then we can process your order. We need to go live by next week and we still get error. I have already installed the new update but still the same * Thread Starter [reycasper](https://wordpress.org/support/users/reycasper/) * (@reycasper) * [11 years, 11 months ago](https://wordpress.org/support/topic/shipping-method-selection/#post-4889516) * And also calculator is also not working.. Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/topic/shipping-method-selection/page/2/?output_format=md) [3](https://wordpress.org/support/topic/shipping-method-selection/page/3/?output_format=md) [→](https://wordpress.org/support/topic/shipping-method-selection/page/2/?output_format=md) The topic ‘Shipping method selection’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg) * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/) * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/) * 42 replies * 11 participants * Last reply from: [nibsandgreens](https://wordpress.org/support/users/nibsandgreens/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/shipping-method-selection/page/3/#post-4889680) * Status: not resolved