Support » Plugin: WP eCommerce » Shipping method selection

  • Hi got this error msg when upon check out

    Please confirm the shipping method selection, then we can process your order.

    WP Ecommerce : 3.8.14
    Wordress : 3.9
    Theme : Preciso Ecommerce

    Store Settings :

    Check : Enable Shipping settings

    Shipping Modules
    External Shipping Calculators
    Australia Post-> Standard Parcel Post

    Also the Shipping Calculator is not showing in the page.

    [Moderator Note: No bumping. If it’s that urgent after waiting just 1 hour, please consider hiring someone instead.]

Viewing 15 replies - 1 through 15 (of 42 total)
  • Thanks for the report, we were able to track this down and get a potential fix queued up in the point release queued up for today(?).

    I think you might be able to force the list of shipping methods to show up if you add a second shipping method. Even if that method does not return any valid quotes. it might let the cart preetn the option for the user to check. If you have a place to test this theory try perhaps enabling the UPS module, but don’t give it any credentials, would let the list display.

    – jeff

    Hi Jeff i try your advice add UPS, But still the same.

    It was worth a try,

    There is a candidate point release being tested, only a couple more fixes to finish before the release is complete. I think your issue should be solved.

    If you are feeling adventurous you could give it a try. If you do install the test release, please do a backup of your files and your database before testing.

    If you feel like giving it a go, it would be helpful to all the project contributors if you could confirm that your problem is fixed with the new release

    Hi Jeff still not working on my end i still have following error :

    * Please confirm the shipping method selection, then we can process your order

    * No drop down selection for state in Australia

    * Shipping Calculator is still not working

    I will post screenshot i a min for this

    Plugin Author Justin Sainton


    Hi reycasper,

    If you wouldn’t mind, could you email me admin credentials to your site at justinsainton at gmail dot com?

    I’d be more than happy to help you debug this issue.

    I am having the same problem. Can I get some help too? Thanks!

    Plugin Author Justin Sainton


    Hi garlandsofgrace,

    Are you able to install our branch off of GitHub?

    That’s the link for it. Simply deactivate the current plugin, install and activate that one. Let me know if that does the trick!

    Did the job! Thanks so much, really appreciate it. 🙂

    Actually it’s still giving me the “Please confirm the shipping method selection, then we can process your order.” message unless I calculate shipping first. This is confusing my customers, is there anyway to have my system calculate shipping without the customer having to click the “Calculate Shipping Price” button? Thanks for your help!

    Plugin Author Justin Sainton


    Hmm, interesting.

    garlandsofgrace, can you send me admin credentials to take a look at why that might be happening?

    Are you referring to the wp-admin login? And if so, do you have an email that you would like me to send it to? Thanks!

    Plugin Author Justin Sainton



    Yep, that’s correct, the WP admin credentials.

    justinsainton at gmail dot com is a great email for me.


    Hi Justin sent you already the credentials

    Does any one experience this error : Please confirm the shipping method selection, then we can process your order. We need to go live by next week and we still get error. I have already installed the new update but still the same

    And also calculator is also not working..

Viewing 15 replies - 1 through 15 (of 42 total)
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