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Shipping method selection (43 posts)

  1. reycasper
    Member
    Posted 1 year ago #

    Hi got this error msg when upon check out

    Please confirm the shipping method selection, then we can process your order.

    WP Ecommerce : 3.8.14
    Wordress : 3.9
    Theme : Preciso Ecommerce

    Store Settings :

    Check : Enable Shipping settings

    Shipping Modules
    External Shipping Calculators
    Australia Post-> Standard Parcel Post

    Also the Shipping Calculator is not showing in the page.

    https://wordpress.org/plugins/wp-e-commerce/

    [Moderator Note: No bumping. If it's that urgent after waiting just 1 hour, please consider hiring someone instead.]

  2. Jeff Pye Brook
    Member
    Posted 1 year ago #

    Thanks for the report, we were able to track this down and get a potential fix queued up in the point release queued up for today(?).

    I think you might be able to force the list of shipping methods to show up if you add a second shipping method. Even if that method does not return any valid quotes. it might let the cart preetn the option for the user to check. If you have a place to test this theory try perhaps enabling the UPS module, but don't give it any credentials, would let the list display.

    - jeff

  3. reycasper
    Member
    Posted 1 year ago #

    Hi Jeff i try your advice add UPS, But still the same.

  4. Jeff Pye Brook
    Member
    Posted 1 year ago #

    It was worth a try,

    There is a candidate point release being tested, only a couple more fixes to finish before the release is complete. I think your issue should be solved.

    If you are feeling adventurous you could give it a try. If you do install the test release, please do a backup of your files and your database before testing.

    If you feel like giving it a go, it would be helpful to all the project contributors if you could confirm that your problem is fixed with the new release

    https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip

  5. reycasper
    Member
    Posted 1 year ago #

    Hi Jeff still not working on my end i still have following error :

    * Please confirm the shipping method selection, then we can process your order

    * No drop down selection for state in Australia

    * Shipping Calculator is still not working

    I will post screenshot i a min for this

  6. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi reycasper,

    If you wouldn't mind, could you email me admin credentials to your site at justinsainton at gmail dot com?

    I'd be more than happy to help you debug this issue.

  7. garlandsofgrace
    Member
    Posted 1 year ago #

    I am having the same problem. Can I get some help too? Thanks!

  8. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi garlandsofgrace,

    Are you able to install our 3.8.14.1 branch off of GitHub?

    https://github.com/wp-e-commerce/WP-e-Commerce/archive/branch-3.8.14.1.zip

    That's the link for it. Simply deactivate the current plugin, install and activate that one. Let me know if that does the trick!

  9. garlandsofgrace
    Member
    Posted 1 year ago #

    Did the job! Thanks so much, really appreciate it. :)

  10. garlandsofgrace
    Member
    Posted 1 year ago #

    Actually it's still giving me the "Please confirm the shipping method selection, then we can process your order." message unless I calculate shipping first. This is confusing my customers, is there anyway to have my system calculate shipping without the customer having to click the "Calculate Shipping Price" button? Thanks for your help!

  11. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hmm, interesting.

    garlandsofgrace, can you send me admin credentials to take a look at why that might be happening?

  12. garlandsofgrace
    Member
    Posted 1 year ago #

    Are you referring to the wp-admin login? And if so, do you have an email that you would like me to send it to? Thanks!

  13. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Yep, that's correct, the WP admin credentials.

    justinsainton at gmail dot com is a great email for me.

    Thanks!

  14. reycasper
    Member
    Posted 1 year ago #

    Hi Justin sent you already the credentials

  15. reycasper
    Member
    Posted 1 year ago #

    Does any one experience this error : Please confirm the shipping method selection, then we can process your order. We need to go live by next week and we still get error. I have already installed the new update but still the same

  16. reycasper
    Member
    Posted 1 year ago #

    And also calculator is also not working..

  17. Tecd0c
    Member
    Posted 1 year ago #

    Yes me, I inform Justin a week ago, he contacted me for the admin credentials, I sent him the Logins, then no reaction, after two days I made the rollback to 3.8.13.4
    Today I tried the new 3.8.14.1 and still the same. Too bad. No help here.

  18. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Tecd0c and reycasper,

    I apologize in my delay in getting back to you. I was focused on getting the release out.

    I'll give both your sites a look over today to confirm what the issue might be.

  19. mudahpra
    Member
    Posted 1 year ago #

    Hi,
    I am also having the same problem.

    can you guide me... step by step to solve the issue about :

    "Please confirm the shipping method selection, then we can process your order."

    please advice

  20. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi mudahpra,

    Can you send admin credentials to me at justinsainton at gmail dot com?

    I'd be happy to help debug.

  21. mudahpra
    Member
    Posted 1 year ago #

    thanks for your respond Justin.
    so appreciate.

    i already send admin credentials to you.

  22. Justin Sainton
    Member
    Plugin Author

    Posted 1 year ago #

    Hi mudahpra,

    I took a look at your website. The following line does not appear anywhere in the core plugin, but it appears in any theme I activated

    Shipping Charges: MYR0.0

    Figure out where that is coming from, and we'll likely find the reason that the shipping calculator isn't working.

  23. reycasper
    Member
    Posted 1 year ago #

    Hi Justin,

    Any news for our site? we are about to go live with our new theme using wp eCommerce but this issue is holding us to go live.

    Thanks
    Rey

  24. mudahpra
    Member
    Posted 1 year ago #

    Hi justin,

    i'm setting shipping charges for MYR5.0 but... i dont know why
    Shipping Charges: MYR0.0 appear

    and still ask for :

    "Please select one of the available shipping options, then we can process your order"

    any idea?

  25. reycasper
    Member
    Posted 1 year ago #

    Hi Justin,

    I have try on my localhost a free eCommerce theme using the same settings as we have in our development site online, just for testing purpose and it seems working. I can see the shipping calculator and shipping method. Can you confirm if this is a theme issue or this is a wp-ecommerce issue. I already sent you the login details for the development site.

    We really need to go live with in this week :-(

    Our development site : http://innovaderma.com/test

    Thanks
    Rey

  26. reycasper
    Member
    Posted 1 year ago #

    @Tecd0c does your issue been resolve, since we haven't heard from you. I'm still on this issue and cant proceed for this project until this will be resolve.

  27. Tecd0c
    Member
    Posted 1 year ago #

    No, it is still there, I got today a reply from Mihai that he is willing to take over, but I need my shop up and running.
    I might set up at time-window when they can work on it. And if they can't get it running the I will revert it back.

  28. reycasper
    Member
    Posted 1 year ago #

    Can someone point me to the old working version of wp-ecommerce, Our site is new on wp-ecommerce and we have the latest version installed

  29. reycasper
    Member
    Posted 1 year ago #

    same with me @Tecd0c i got an email from Mihai 2 days ago and take over for this. But until now i haven't heard from him whats the progress or do i have to get a new patch for this

  30. Tecd0c
    Member
    Posted 1 year ago #

    @reycasper WP-ecommerce 3.8.13.4 is ok, this is the version i always get back to.

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