Title: Shipping Method Not Visible
Last modified: August 31, 2016

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# Shipping Method Not Visible

 *  Resolved [brian_denton](https://wordpress.org/support/users/brian_denton/)
 * (@brian_denton)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/shipping-method-not-visible/)
 * I installed this plugin and inputted my user ID, access key, address, etc. into
   the settings and then enabled UPS Basic as a shipping method, but on my live 
   site I do not see any UPS shipping method available (only the other two shipping
   methods I created previously). I have updated WordPress, the plugin, and my theme
   and logged into my UPS profile to see if my information was up to date and it
   was.
 * [https://wordpress.org/plugins/ups-woocommerce-shipping-method/](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wooforce](https://wordpress.org/support/users/wooforce/)
 * (@wooforce)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/shipping-method-not-visible/#post-7073499)
 * Hi Brian,
 * Please enable the debug option, Request and Response printed in the cart / checkout
   page will help to analyse the issue. Please refer the troubleshooting article
   fore more details [http://support.wooforce.com/hc/en-us/articles/207207945-Troubleshooting-WooCommerce-UPS-Plugin](http://support.wooforce.com/hc/en-us/articles/207207945-Troubleshooting-WooCommerce-UPS-Plugin)
 * Let us know if the issue persist.
 *  [bemery21](https://wordpress.org/support/users/bemery21/)
 * (@bemery21)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/shipping-method-not-visible/#post-8560804)
 * I am having the same problem and this did not help
 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/shipping-method-not-visible/#post-8567012)
 * Hi bemery21,
 * Can you please send us the API request and response ?
 * Note: please remove all sensitive data before posting it here.
 * Send us the plugin settings screenshot also. So we can guide you better to resolve
   your issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shipping Method Not Visible’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

## Tags

 * [method](https://wordpress.org/support/topic-tag/method/)
 * [not](https://wordpress.org/support/topic-tag/not/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)
 * [ups](https://wordpress.org/support/topic-tag/ups/)
 * [visible](https://wordpress.org/support/topic-tag/visible/)

 * 3 replies
 * 4 participants
 * Last reply from: [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/shipping-method-not-visible/#post-8567012)
 * Status: resolved