shipping method not available

  • bibudh21

    (@bibudh21)


    5 years, 8 months ago

    There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help. Getting this message on my cart page, even though API details are correct.

    The page I need help with: [log in to see the link]

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  • Plugin Author pluginhive

    (@pluginhive)

    5 years, 8 months ago

    Hi @bibudh21,

    “No shipping methods” message usually occurs :
    -When the product weights & dimensions are missing
    -Invalid/Incorrect credentials
    -Incorrect shipper/destination address
    Can you please ensure all the above setting up are configured correctly and then try again?

    If you still face any issues, kindly provide us the UPS Request and Response. We will check with it and help you.
    Video you can refer to get UPS debug info: https://www.youtube.com/watch?v=Vy0joJQRhbU

    Note: Kindl remove the account specific info from the request as this is a public forum
    Regards,

Viewing 1 replies (of 1 total)
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