Support » Plugin: WooCommerce Services » Shipping Labels not appearing in reports

  • Resolved saratlanta

    (@saratlanta)


    Purchased and printed shipping labels using WooCommerce Services are not appearing in the Shipping Label tab of the WooCommerce Reports. The orders are appearing showing the correct status, etc. Any hints?

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  • Plugin Contributor Shaun Kuschel

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @saratlanta,

    Sorry for the delay responding, we’ve been quite swamped lately due to a substantial increase in support requests.

    Purchased and printed shipping labels using WooCommerce Services are not appearing in the Shipping Label tab of the WooCommerce Reports. The orders are appearing showing the correct status, etc.

    When you say that the “orders are appearing”, do you mean that the orders are showing in the Orders tab of the WooCommerce > Reports page? Are Shipping Labels the only part of the order that aren’t showing in the reports? Or are other tabs not displaying the order info as well?

    Apparently it takes a while for the labels to appear in the report. I checked back the next day and all labels appeared in the report. I should have reposted that issue was resolved, but quite honestly forgot.

    see above post

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